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Product Q&A

Product Q&A
No. Topic Q&A User/Date
274 Product
[60314273] Viva Houz Calton Single Seat Recliner Chair / Sofa, Full Fabric Cover (Maroon) Lock
seas****************
15/May/2018
273 Product
Question
[29326189] Viva Houz Bean Bag/Bead Refill-Virgin Material 2kg Please Check again. As you answer last questions that the goods has been delivered since 12th may. However, the skynet system can’t track the tracking number.
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Answer
Hi...You will receive your order by this week since last week their are closed for public holiday 3 days,and the skynet warehouse is overload with parcel. Their need some time to check in the parcel to system.
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jenn**************
14/May/2018
272 Shipping
Question
[29326189] Viva Houz Bean Bag/Bead Refill-Virgin Material 2kg Can please help to check why the below tracking number is can’t search in the skynet system?

238449327384

Thank you.
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Answer
Hi..please be informed that your order has been shipped out by our courier service SKYNET with tracking no 238449327384 on 12/5/18. Skynet will deliver your parcel by this week. Please contact us at 03-61869316 or 017-3559211 if you still not receive your parcel. Thank you.
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jenn**************
11/May/2018
271 Product
Question
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Answer
It is for petrol.
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caha******************
10/May/2018
270 Product
[60314273] Viva Houz Calton Single Seat Recliner Chair / Sofa, Full Fabric Cover (Maroon) Lock
seas****************
09/May/2018
269 Product
Question
Reportgo
Answer
Hi...For your information, we will ship out your order once we receive full payment. For any inquiry, please contact us at 03-6186 9316 or 017-3359211 for further assistance. Thanks.
Answered Reportgo
afsa****************************
01/May/2018
268 Product
Question
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Answer
Hi...For your information, we will ship out your order once we receive full payment. For any inquiry, please contact us at 03-6186 9316 or 017-3359211 for further assistance. Thanks.
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afsa****************************
01/May/2018
267 Product
Question
[32253960] Viva Houz Mattress Protector, Queen Size, Machine Washable, Made in Malaysia (Set of 1) My order not arriving too. 201804148871881. It stuck at skynet for 1 week.. and now showing status : incomplete and wrong address. I am very sure my address is correct.
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Answer
Hi...We already check with skynet that your order their will deliver by tomorrow. Please contact us at 03-61869316 or 017-3559211 if you still not receive your parcel. Thank you.
Answered Reportgo
cars*****************
30/Apr/2018
266 Product
Question
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Answer
Hi...the seat is not cooling. The material from Linen look cotton. For any inquiry, please contact us at 03-6186 9316 or 017-3359211 for further assistance. Thanks.
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joan*******************
28/Apr/2018
265 Product
Question
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Answer
Hi...for the moment we out of stock for helena. We will restock back at the end of month. For any inquiry, please contact us at 03-6186 9316 or 017-3359211 for further assistance. Thanks.
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cnbo****************
26/Apr/2018
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