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Product Q&A

Product Q&A
No. Topic Q&A User/Date
344 Shipping
Question
[23404509] VIVA HOUZ - ALBINA SOFA, 3 SEATER + STOOL hai, i’m staying at sentul area, can we fix delivery on saturday only before 1pm dua to management rules
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Answer
Dear customer, please contact us at 017 3359211 for more details.
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zali*******************
11/Feb/2019
343 Shipping
Question
[64892464] Viva Houz Helena 3 Seater Sofa Bed, Sofa (Dark Brown) hai, can we fix the delivery on saturday before 1pm? cz iam working n free only on saturday, the management allowed delivery only up to 1pm.
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Answer
Hi, This order already delivered.
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zali*******************
11/Feb/2019
342 Product
[36194176] VIVA HOUZ GALAXY II Futon / Sofa / Chair - Purple Lock
sian*****************
04/Jan/2019
341 Shipping
Question
[34431961] Viva Houz Indigo Bean Bag/Sofa/Chair, 4kg, PU Leather, XXL Size (Black) Hi, product no 201812253419441. Is in preparing for shipping status since 9 days. Any idea when they will deliver this?
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Answer
hye , dear, we noted that in nationwide system the item is delivered.
PUCHONG Delivered 04 Jan 2019 11:11 CS
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prav**********************
03/Jan/2019
340 Shipping
Question
[34430097] Viva Houz Indigo Bean Bag/Sofa/Chair, 4kg, PU Leather, XXL Size (Red) My product no 201812253419441 is in status preparing for shipping since 9 days. When will I get it ?
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Answer
hye, dear ,we noted in nationwide system this item is delivered

PUCHONG Delivered 04 Jan 2019 11:11 CS
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prav**********************
03/Jan/2019
339 Product
[36194176] VIVA HOUZ GALAXY II Futon / Sofa / Chair - Purple Lock
sian*****************
03/Jan/2019
338 Product
Question
[36194176] VIVA HOUZ GALAXY II Futon / Sofa / Chair - Purple How to order red color type? Please provide link. Thank you.
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Answer
We have very limited colour selection for now. Please place your order and leave a commment for the colour of choice in your order.
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sian*****************
30/Dec/2018
337 Product
Question
[20673454] VIVA HOUZ - GIANT BEAN BAG/SOFA (XXL SIZE) Is it washable with double layer cover?
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Answer
This bean bag does not come with an inner bag (single layer) but can be washed. However, we recommend dry cleaning as this will prolong the life of your bean bag. To wash, you need to empty the bag of beans first.
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wenn*******************
12/Dec/2018
336 Product
[47980476] Viva Houz, Heavy Duty Ø16cm , Cooking Pot with Tempered Glass Lid Lock
chye***************
14/Nov/2018
335 Return/Cancellation
[30537405] Viva Houz (OEM) Deluxe 100% Guaranteed Pure Latex Pillow, Made in Malaysia Lock
phpy*************
17/Oct/2018
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