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Product Q&A

Product Q&A
No. Topic Q&A User/Date
294 Product
[32251300] Viva Houz Mattress Protector, Single Size, Machine Washable, Made in Malaysia (Set of 1) Lock
jaso*******************
17/Jun/2018
293 Shipping
Question
Reportgo
Answer
Hi, we are not able to ship this item to Penang Island due to high shipping cost. Please accept our apologies. Thanks.
Answered Reportgo
adri**************
08/Jun/2018
292 Shipping
Question
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Answer
Hi please be informed that we will proceed the order within 5 working days. For any inquiry, please contact us at 03-6186 9316 or 017-3359211 for further assistance. Thanks.
Answered Reportgo
sohw*****************
07/Jun/2018
291 Shipping
Question
[60314251] Viva Houz Calton Single Seat Recliner Chair / Sofa, Full Fabric Cover (Black) If I’m order this item from KL but the recipient is my mother in Melaka. Can yo deliver it?
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Answer
Hi...Sure can. We send the item using Skynet courier. For any inquiry, please contact us at 03-6186 9316 or 017-3359211 for further assistance. Thanks.
Answered Reportgo
zahr********************
06/Jun/2018
290 Shipping
Question
[34430097] Viva Houz Indigo Bean Bag/Sofa/Chair, 4kg, PU Leather, XXL Size (Red) What happened to.my order? 201806010052717
Still shipping in progress? Or you run out of stock?
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Answer
Hi...We already check that your order our side already send at skynet yesterday. For your info now at skynet parcel is offload because of eid festive. It may effect delivery of parcel. For any inquiry, please contact us at 03-6186 9316 or 017-335 9211 for further assistance. Thanks.
Answered Reportgo
kend*************
06/Jun/2018
289 Product
[54877881] Viva Houz Austin 3 Seater Sofa With Stool (Dark Grey) Lock
lind******************
04/Jun/2018
288 Product
Question
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Answer
Hi, you may wash the cover after removing the content / bead with mild soap, but do not wash on a washing machine or mix with other clothing when washing, and dry cleaning is recommended. For any inquiry, please contact us at 03-6186 9316 or 017-335 9211 for further assistance. Thanks.
Answered Reportgo
shya*****************
04/Jun/2018
287 Product
Question
[16056596] VIVA HOUZ XL BEAN BAG (7 Colours Available) 2 layers? Outer layer can remove and wash?
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Answer
Hi...This product come with 1 layer. You may wash the cover after removing the content / bead with mild soap, but do not wash on a washing machine or mix with other clothing when washing, and dry cleaning is recommended .
For any inquiry, please contact us at 03-6186 9316 or 017-335 9211 for further assistance. Thanks.
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shya*****************
03/Jun/2018
286 Product
Question
[54022266] Viva Houz Albina 3 + 2 Seater Sofa, Living Room Sofa kalau saya order hari ni bila boleh dapat sofa
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Answer
Hi..Yes this product is available. But please be informed that we will proceed the order within 5 working days. Kindly proceed you order. For any inquiry, please contact us at 03-6186 9316 or 017-3359211 for further assistance. Thanks.
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azli***************************
26/May/2018
285 Product
Question
[23404509] VIVA HOUZ - ALBINA SOFA, 3 SEATER + STOOL kalau saya order hari ni bila boleh dapat sofa. dari shah alam.
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Answer
Hi..Yes this product is available and ready stock. But please be informed that we will proceed the order within 5 working days. Kindly proceed you order. For any inquiry, please contact us at 03-6186 9316 or 017-3359211 for further assistance. Thanks.
Answered Reportgo
azli***************************
26/May/2018
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