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Product Q&A

Product Q&A
No. Topic Q&A User/Date
244 Shipping
[23404509] VIVA HOUZ - ALBINA SOFA, 3 SEATER + STOOL Lock
lami*******************
06/Mar/2018
243 Product
Question
[48783701] Viva Houz Helena 3 Seater Sofa Bed / Sofa, Full Fabric Removable Cover (Dark Brown) Will it be sent in one piece or i need to install by my own?
Is the installation need drilling etc.?
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Answer
Hi..please be informed that this item will be sent with full installation. For any inquiry,please contact us at 03-6186 9316 or 017-335 9211 for further assistance. Thanks.
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drnu**************
02/Mar/2018
242 Product
Question
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Answer
Hi, this is not fabric cover and therefore yes, it won't absorb water.
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addm**************
27/Feb/2018
241 Product
Question
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Answer
Yes, it inlcude the beans.
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itik**************
26/Feb/2018
240 Shipping
Question
[23404509] VIVA HOUZ - ALBINA SOFA, 3 SEATER + STOOL Hi I try to order but it appear shipping exclusion and cant make payment.what is it about? I’m in petaling jaya selangor.
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Answer
Hi..we will try to assist you on this matter. Please contact us directly at 03-6186 9316 or 017-335 9211 for special order and arrangement. Thanks.
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scot*****************
23/Feb/2018
239 Product
[18610779] VIVA HOUZ BEAN BAG REFILL 1KG (2 PACKS) Lock
man_******************
13/Feb/2018
238 Shipping
[18610779] VIVA HOUZ BEAN BAG REFILL 1KG (2 PACKS) Lock
man_******************
13/Feb/2018
237 Product
Question
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Answer
Hi..have you place your order? if yes, please give us your Order ID and we will assist you to ensure your item will arrive to you before CNY. Thanks.
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thwa*************
11/Feb/2018
236 Shipping
[30435528] VIVA HOUZ - COZY Storage Ottoman (Grey) Lock
eely*****************
06/Feb/2018
235 Shipping
Question
[30483224] VIVA HOUZ - RIA Bean Bag / Chair / Sofa, XL Size (SKY BLUE) Hi, my order no. 201801316438915, when can be arrange shipment?
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Answer
Hi..please be informed that your order has been shipped out using courier service TAQBIN with tracking number 180006541960 dated 02/02/18. As we checked with TAQBIN system, your parcel in delivering progress. Please contact us at 03-6186 9316 or 017-335 9211 if you still not receive your item in 1-3 working days. Thanks.
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kymk***************
05/Feb/2018
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