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Product Q&A

Product Q&A
No. Topic Q&A User/Date
78 Product
Question
[785087] Wild Flowers Lip Balm Set: Wild Rose 5g + Bluebell 5g + Honeysuckle 5g 3pcs Hi there,
What’s the manufacturing/expiry date for the lip balm set?
Thanks & Regards
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Answer
Hi, the batch code we have is 23007.
Answered Reportgo
leeh*****************
18/Apr/2016
77 Product
Question
Reportgo
Answer
Hi there,

Thank you very much for your query.
I apologise for the delay in replying.

Q. Are all your products fresh and genuine?
A. Definitely, 100%. We never sell anything other than genuine brand items on our website.

Our products are sourced from around the world, so a small number of the products sold on our website may look slightly different from what you have at home, but the products are still 100% genuine and produced by the original manufacturer for that particular brand. For example, a product sold in the US may differ in appearance from the same product sold in France or Japan, but the product is still genuine.

Freshness is also 100% guaranteed as we keep all our stock in a temperature controlled environment prior to shipping and subject to regular quality control checks.

We are highly rated by the following popular websites:
*Bizrate
*Trust Pilot

Thank you.

Shall you have any queries, do not hesitate to let us know.
Answered Reportgo
Jane**********************
14/Apr/2016
76 Product
[763026] CK One Eau De Toilette Spray 100ml/3.4oz Lock
haib**************
13/Apr/2016
75 Product
[790480] Waterful Aqua Cream 120ml/4oz Lock
e.el************
10/Apr/2016
74 Product
Question
[759745] Resurrection Aromatique Hand Balm 120ml/4oz hi, can know where is the origin of this product?
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Answer
Hi, this is made in Australia.
Answered Reportgo
ree_****************
09/Apr/2016
73 Product
[6748882] 97% Snail Soothing Gel 300ml/10.56oz Lock
jiah*****************
04/Apr/2016
72 Shipping
[783096] Style Sign Curl Love 2 Curl Cream 150ml/5oz Lock
kare******************
04/Apr/2016
71 Product
Question
[6750779] Princess 3-Steps Mask - Whitening 10pcs can i know the product description?
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Answer
HI,

A 3-step whitening facial treatment mask
Step 1: Princess Whitening Cream has a soft, quick-dissolving texture
Contains adenosine & niacinamide for anti-wrinkle, nourishing & whitening benefits
Step 2: Princess Whitening Ampoule has a highly enriched texture
Helps improve skin firmness, even skin texture & deliver moisture
Step 3: Charcoal Black Mask helps enhance skin radiance
Skin appears softer, smoother, more translucent & healthier looking
Answered Reportgo
xin_******************
04/Apr/2016
70 Shipping
Question
One purchase, how many day can received product?
Reportgo
Answer
Hi,

Thank you for your enquiry.

All items are sourced from reputable distributors and are shipped from our warehouse located in Hong Kong. Shipping normally takes about 7-10 working days however delays are inevitable if this is held in Customs for inspection.
Answered Reportgo
sher*******************
04/Apr/2016
69 Product
Question
[14383893] Eye Liner Pencil Waterproof (New Packaging) - # 500 1g/0.03oz Is the product originally from Anna Sui or oem?
Reportgo
Answer
Hi there,

Thank you very much for your query.
I apologise for the delay in replying.

Q. Are all your products fresh and genuine?
A. Definitely, 100%. We never sell anything other than genuine brand items on our website.

Our products are sourced from around the world, so a small number of the products sold on our website may look slightly different from what you have at home, but the products are still 100% genuine and produced by the original manufacturer for that particular brand. For example, a product sold in the US may differ in appearance from the same product sold in France or Japan, but the product is still genuine.

Freshness is also 100% guaranteed as we keep all our stock in a temperature controlled environment prior to shipping and subject to regular quality control checks.

We are highly rated by the following popular websites:
*Bizrate
*Trust Pilot

Thank you.

Shall you have any queries, do not hesitate to let us know.
Answered Reportgo
sooy**************
31/Mar/2016
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