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Product Q&A

Product Q&A
No. Topic Q&A User/Date
198 Product
Question
Reportgo
Answer
Hi there,

Sorry I do no understand your enquiry, could you please let me know what is 'Git' stock please?

Thank you for your assistance and I look forward to your reply.
Answered Reportgo
liml***************
20/Feb/2019
197 Product
Question
[66836937] [Academie] Moisturizing Body Lotion 200ml/6.7oz Checked with Pos Malaysia online tracking that the item has been disposed off according to sender instruction.
Reportgo
Answer
Hi,

Thank you for your message and we are sorry to learn that your parcel has been returned.

We have never instructed POS Malaysia to return your parcel, tracking shows that they were waiting for your call on 19 Nov 2018.

We will arrange the refund for your order as this parcel is on it's way back to us.

We hope this puts your mind at ease. In the meantime, if you have any further queries, please feel free to contact us again.
Answered Reportgo
azr_****************
18/Feb/2019
196 Product
Question
[66836937] [Academie] Moisturizing Body Lotion 200ml/6.7oz Why this product been detained by the customs/immigration? Does this product not meet the rules?
Reportgo
Answer
Hi,

Thank you for your message and we are sorry to learn that your parcel has been returned.

We have never instructed POS Malaysia to return your parcel, tracking shows that they were waiting for your call on 19 Nov 2018.

We will arrange the refund for your order as this parcel is on it's way back to us.

We hope this puts your mind at ease. In the meantime, if you have any further queries, please feel free to contact us again.
Answered Reportgo
azr_****************
18/Feb/2019
195 Product
Question
Reportgo
Answer
Happy New Year!
Yes, we have available stock.
Pls add to cart and buy it :)
Answered Reportgo
nata********************
03/Feb/2019
194 Product
Question
Reportgo
Answer
Hello! Thank you. It is authentic!

This product can reduces hair breakage while delivering thermal protection, restores smooth, and keep shiny & healthy looking hair.

Hope you like it : )
Answered Reportgo
yewj****************
30/Jan/2019
193 Product
Question
[67515571] [Estee Lauder] Pure Color Envy Sculpting Blush Tq for explanation. But m still waiting the product
Reportgo
Answer
Hi,

Please contact POS Malaysia as soon as possible:

Waiting for Customer clearance (Please call +603-87773680 @[email protected])

Your tracking number is LP016421434HK

Thank you.
Answered Reportgo
azr_****************
27/Dec/2018
192 Product
Question
[66836937] [Academie] Moisturizing Body Lotion 200ml/6.7oz When can i get the product..still not received
Reportgo
Answer
Hi,

Please contact POS Malaysia as soon as possible:

Waiting for Customer clearance (Please call +603-87773680 @[email protected])

Your tracking number is LP016421434HK

Thank you.
Answered Reportgo
azr_****************
27/Dec/2018
191 Product
Question
[66350735] [Guerlain] Eye Stay Primer 12ml/0.4oz When can i get the product...?
Reportgo
Answer
Hi,

Please contact POS Malaysia as soon as possible:

Waiting for Customer clearance (Please call +603-87773680 @[email protected])

Your tracking number is LP016421434HK

Thank you.
Answered Reportgo
azr_****************
27/Dec/2018
190 Product
Question
Reportgo
Answer
Hi,

Please contact POS Malaysia as soon as possible:

Waiting for Customer clearance (Please call +603-87773680 @[email protected])

Your tracking number is LP016421434HK

Thank you.
Answered Reportgo
azr_****************
27/Dec/2018
189 Product
Question
Reportgo
Answer
Thank you for the update.
Answered Reportgo
azr_****************
15/Dec/2018
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