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Product Q&A

Product Q&A
No. Topic Q&A User/Date
6 Shipping
Question
[65224614] Ticwatch S & Ticwatch E Most Comfortable Smartwatch, Wear OS by Google, Ticwatch smart watch This is the third day and i have yet to receive my parcel. does it took more than 2-3 days for parcel to arrive from KL to KL?
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Answer
dear customer,

sorry for inconvenience caused, due to 9.9 sale & public holiday the major courier services like gdex/poslaju was overloaded, the deliver time take slightly longer than usual, im apologies for this inconvenience caused.

thanks & regards
Thomas
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yoyo***************
14/Sep/2018
5 Product
[65071851] 2X Ticwatch E Most Comfortable Smart Watch,1.4 inch OLED Display, Android Wear 2.0, smartwatch Lock
zenn****************
15/Jul/2018
4 Shipping
[65224614] Ticwatch S & Ticwatch E Most Comfortable Smartwatch, Wear OS by Google, Ticwatch smart watch Lock
cyri*******************
12/Jul/2018
3 Shipping
[65224614] Ticwatch S & Ticwatch E Most Comfortable Smartwatch, Wear OS by Google, Ticwatch smart watch Lock
cyri*******************
12/Jul/2018
2 Product
Question
[65224614] Ticwatch S & Ticwatch E Most Comfortable Smartwatch, Wear OS by Google, Ticwatch smart watch Please tell us more about your warranty for the watch. What is meant by limited warranty.
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Answer
dear customer, we are ticwatch authorised reseller, full details of warranty info you may refer to our website https://www.smartwatch.com.my/pages/warranty-returns-policy

the warranty is covered by mobvoi 1 year limited warranty, 1-1 replacement if the product due to manufacturer defect. thank you
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pkch**************
08/Jun/2018
1 Shipping
Question
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Answer
we ship via taqbin next day delivery & tracking id will be provided.
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chok******************
31/May/2018
1