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Product Q&A

Product Q&A
No. Topic Q&A User/Date
9 Product
[9603664] [Pure Skin] 1 Year of Hair Removal for Large Area (Lower Legs/Upper Legs/Full Arms/Face/Back) Lock
jenn**********************
28/Jun/2018
8 Product
Question
[9603664] [Pure Skin] 1 Year of Hair Removal for Large Area (Lower Legs/Upper Legs/Full Arms/Face/Back) Can I buy for wife? If I buy n it’s in my phone, how my wife redeem it?
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sout**************
09/Mar/2018
7 Product
Question
[9973999] [Pure Skin] 1 Year of Hair Removal (Choose one: Underarms / Lower Arms / Upper Lips / Bikini Line) Is this package available to males? If want to remove upper lips AND underarms hair, can one buy 2 vouchers to use on 2 different parts at one go? Does your 1 year / 12 sessions still apply? Can purchase as gift?
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chun*******************
12/Feb/2018
6 Product
Question
[9603664] [Pure Skin] 1 Year of Hair Removal for Large Area (Lower Legs/Upper Legs/Full Arms/Face/Back) Hi there, just want to clarify if RM168 price for the whole year 12 sessions? Will there be any other charges? Is this offer still valid now? Can I buy the vouchers for different treatment?

Thanks~
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kund*************************
30/Apr/2017
5 Product
[9603664] [Pure Skin] 1 Year of Hair Removal for Large Area (Lower Legs/Upper Legs/Full Arms/Face/Back) Lock
lave*********************
20/Nov/2016
4 Product
Question
[9973999] [Pure Skin] 1 Year of Hair Removal (Choose one: Underarms / Lower Arms / Upper Lips / Bikini Line) Please mention clearly is it a 1 year package or only valid for 90days . How many visits, any restrictions? Can I have at least 2 visits in a month? Please don’t only mention terms and conditions after people had bought it.
Terms and conditions should stated clearly validity is 90 days and restrict to how many visits (if any).
Please answer the above queries.
Thanks.
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Answer
This package valid for 1 year, but the voucher only valid for 90 days, meaning that you have to start your first treatment within 90 days from your purchase date of voucher.

Normally we set it as once treatment per month, however, we will consult some customers come for twice per month if they have heavy hairs or upon your request. It is depends on customers' condition and consultation. However, the package only entitled 12 sessions treatments, this is a T&C. You may finish 12 sessions within half year or one year, but you can not delay it to more than 1 year.

We have free pro test that opened to all customers, you can always come for free pro test, just walk in our outlet during business our.
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vtko*************
03/Jan/2016
3 Product
Question
[9973999] [Pure Skin] 1 Year of Hair Removal (Choose one: Underarms / Lower Arms / Upper Lips / Bikini Line) Why there is no mention about the validity is only for 90 days? Isn’t it a 1 year package? Please clarify ? Thank you very much.
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Answer
The validity for 90 days is the voucher only, meaning that you have to start your first treatment within 90 days from your purchase date.

1 year package means this package have 12 sessions, you can enjoy total 12 sessions for a year.

Kindly call our hotline to ask detail from consultant.
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vtko*************
03/Jan/2016
2 Product
Question
[9973999] [Pure Skin] 1 Year of Hair Removal (Choose one: Underarms / Lower Arms / Upper Lips / Bikini Line) If this is a 1 year package then why only valid for 90 days and maximum 3 visits? Isn’t it misleading? What do you mean by 1 year package? Please define? If it’s for 3 visits only then just mention 3 visits. Really is a unresponsible seller. I will ask for cancellation of my purchase.
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Answer
Yes, RM148 is a price for 1 year package, total 12 sessions/visits. 90 days is a valid duration for you to start your first treatment after you purchase your voucher.

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tsya*************
03/Jan/2016
1 Product
[9603664] [Pure Skin] 1 Year of Hair Removal for Large Area (Lower Legs/Upper Legs/Full Arms/Face/Back) Lock
msm_********************
11/Dec/2015
1