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Product Q&A

Product Q&A
No. Topic Q&A User/Date
12 Product
Question
[398903] Lizard Repellent What is the expiry date?
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khoo*******************
21/May/2018
11 Product
[1353870] Complete Aircon Cleaning Kit Lock
pang****************
08/Oct/2017
10 Exchange
Question
[1353870] Complete Aircon Cleaning Kit i would like to change the spray pump. there were some air leakage with the pump. no pressure so
the spray not function accordingly. request for replacement for new unit for the spray water. tq
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Answer
Hi, yes we can exchange it for you. Kindly contact sales@pranafas.com or 0162025173. We may need pictures kindly whatsapp.
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azwa*****************
05/Sep/2017
9 Product
Question
[1353870] Complete Aircon Cleaning Kit What is the size of plastic bag? Wonder it it can fit on the 2.5hp split unit..
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Answer
The bag size is designed only for split aircond type. Wide is 70 inches. Total perimeter is 140 inches.
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auku***************
06/Aug/2017
8 Shipping
[1353870] Complete Aircon Cleaning Kit Lock
fair******************
01/Apr/2016
7 Product
Question
[446503] AirCond BioCleaner as above mention, can it use on car air-con?
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Answer
Hi,

The aircond biocleaner can be used on any aluminium and metal surface for cleaning.

However, for car air-con, you must be able to remove the coil first from the car for cleaning. You need car aircond service company to do this unless you are a mechanic yourself.

For car air-cond we suggest aircond service company to do because of complexity to remove the coil from the enclosed box and requires other attention for more thorough cleaning.

Home airconds are easier because the coil is exposed once cover is flipped open.

Hope this clarifies.
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kelv*******************
23/Jan/2016
6 Other Topics
[1353870] Complete Aircon Cleaning Kit Lock
drag*****************
09/Dec/2015
5 Product
Question
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Answer
hi, yes we have .all our products do. tx.
Answered Reportgo
jymo***************
08/Nov/2015
4 Product
Question
[1353870] Complete Aircon Cleaning Kit Hi,

After I wash according to your instructions, I on the air con but ice builds up. Is it normal?
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Answer
Hi,

This is normal. The ice build up may happen for some aircond because of sudden cooling compared to the past use. This happen after layers of dirt has been removed via the chemistry. We have experienced this phenomenon. This is purely due to extreme change of temperature after cleaning. This is even so in a 2HP type of aircond which has powerful cooling system. Just let the aircond to operate for some time and the ice will go off and will be normal again. You may contact us anytime for assistance and we will get back to you soonest possible. Thanks.
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chen********************
10/Aug/2015
3 Product
Question
[1353870] Complete Aircon Cleaning Kit My air cond is Daikin so how can we wash any video to refer?
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Answer
Hi,

Yes it is suitable for any type of aircond. Mainly the chemistry is designed to be friendly with aluminium, metal or copper cooling coil.

The aircond cleaning bag is designed for split type unit for 1HP to 2.5HP type.

Video is available at www.pranafas.com. under video section.

Hope this answers your question.

Regards.
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natu********************
07/Aug/2015
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