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Product Q&A

Product Q&A
No. Topic Q&A User/Date
27 Product
Question
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Answer
Hi Dear, it is available ya..=)
Answered Reportgo
kklo*************
08/Aug/2020
26 Product
Question
[52352300] 5kg Cap Rambutan Brown Rice What color of this brown rice, white or red brown?
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Answer
Dear morning. For your info, the rice color is light brown instead. Thank you. =)
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kgla*************
08/May/2020
25 Product
[52352300] 5kg Cap Rambutan Brown Rice Lock
m3ip*************
06/Apr/2020
24 Shipping
Question
[52347300] 5kg Phkarkhnei Naturally Grown White Rice With the present MCO by government, when will you be shipping it? When can i receive? Can i request for GDEX Courier. Do you have 4 bags of rice in stock? Thank you.
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Answer
Hi Anbalagan..Yes..Our manufacture is still operate as usual and we got stock for 4 bags of 5kg Phkarkhnei Naturally Grown White Rice..However..so sorry to inform you that we are only using Airpak to ship out order currently ya..=)
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anba**************
29/Mar/2020
23 Product
Question
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Answer
Hi Ms/Mr..Thanks for your inquiry..the expiry date for Rich is June 2021..As we are manufacturer, we will make sure provide the fresh product to customer..=D
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weyl*****************
26/Jan/2020
22 Product
Question
[46166992] Delica 3 in 1 Ipoh White Coffee Rich hi can i ask you.why me red packet less one??
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Answer
Hey Celine, thank you for your feedback. We call you just now but to no avail. Could you please write to us at feedback@oel.com.my? Thank you.
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celi**********************
23/Jan/2019
21 Shipping
[68734421] Bird Of Paradise Fragrant Rice 10kg Lock
yflo****************
10/Jan/2019
20 Shipping
Question
[46175550] Bird of Paradise Royale Basmathi Rice 2kg The item I ordered 25 Dec, last year, has not received yet. may you please help to resolve this? It even cannot be tracked. If the item has been returned to you, or lost by the courier, please send it again. MAy you send it by PosLaju?
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Answer
Hi Abbas, thanks for your inquiry!
As per conversation, the parcel is now at Airpak office at Nilai. After confirm with them, they will try to delivery the parcel to you as soon as possible and will contact you to make sure the parcel can reach you as well. Thanks!
Answered Reportgo
amra**************
07/Jan/2019
19 Product
Question
[52932582] Delica 5 in 1 Mocha Peppermint (15 x 36g) Free gift is crystal pen and ang pao packet?
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Answer
Hi Chan, Thanks for your inquiry!
During this period, the free gift will be ang pao packet instead of crystal pen. Sorry for cause you confusing and thanks for your support..=)
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chan***************
06/Jan/2019
18 Product
[52932582] Delica 5 in 1 Mocha Peppermint (15 x 36g) Lock
chan***************
26/Dec/2018
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