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Product Q&A

Product Q&A
No. Topic Q&A User/Date
985 Product
Question
[34803297] Mastercoil 4 inches Coconut Fibre Single mattress - FOC mattress protector FOC Sock - 5 year warranty I have wanted to move in to my new house but I still yet receive the 2 single mattresses for my kids until today. My order was on 02/Oct! I see the status is still at NationWide Express since 08/Oct. I have tried to call them multiple times but there is nobody picking up my call at all.
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Answer
I'm truly sorry for the late delivery Sir. Our side also waiting for their update. Today update will deliver by tomorrow. If you didn't receive by tomorrow pls let me know ya. Sorry again Sir.
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Gary*****************
01/Nov/2019
984 Product
Question
[34803297] Mastercoil 4 inches Coconut Fibre Single mattress - FOC mattress protector FOC Sock - 5 year warranty My order was on 2 Oct but have not received the 2 mattress yet until today. Pls check. 201910024560296
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Answer
Noted Sir, any update from Nationwide i will inform you. Sorry for the delayed
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Gary*****************
17/Oct/2019
983 Product
[60781204] Khind premium grade Multiple Filtering Air Purifier HAP40 WITH MIST COMBO with extra filter Lock
ides***************
29/Aug/2019
982 Product
[67860595] Oceanstars Braised Premium Abalone (400g) Lock
liye*****************
06/Aug/2019
981 Product
[64218307] Keyogen 3 unit Dettol Antiseptic Liquid 750ml Lock
suwe*******************
31/Jul/2019
980 Product
Question
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Answer
our stock is bring in several time every week, we only can ensure all stock is fresh to our warehouse through authorised channel. our item is surely genuine. every delivery might be with different manufacturing date. we understand some consumer ever buy from illegal import or stock lot from other seller, therefore concern this issue, this never to be our issue if you buy from us.
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nich*****************
18/Jul/2019
979 Product
Question
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Answer
yes in white color
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puif*************
16/Jul/2019
978 Other Topics
Question
[64435836] 1 MEGA pack GENKI diaper pant (option: M,L,XL,XXL) COMBO Fumakilla One Push 30 Days (Mystery Gift) L - 50pcs , total 150pcs per carton As per above Total is 150 pcs but i only received 50 pcs. where is the balance as its not worth buying for RM52.90! My email is [email protected] When can I hv the balance pieces og 100pieces.
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Answer
Sorry Miss, i think you had misunderstanding. Rm52.90 only for 1 pack 50pcs. Not 1 carton 3 pack, 150pcs. Sorry for the inconvenience Miss.
Answered Reportgo
mail***************
02/Jul/2019
977 Shipping
Question
[66321211] 1 carton 12 roll B grade Jumbo roll tissue toilet paper bathroom rolls I’m living in Kota kinabalu, sabah.

When i order it, there is mansion that selects area can’t send. How can order?
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Answer
Hi, for now we didn't ship out products to East Malaysia due to we don't want to have problem during delivery to Sabah/Sarawak. Sorry and thank you.
Answered Reportgo
leem****************
14/Jun/2019
976 Shipping
Question
[66321211] 1 carton 12 roll B grade Jumbo roll tissue toilet paper bathroom rolls How to get it in kota kinabalu, sabah?
When i try to order it can’t send.
Reportgo
Answer
Hi, for now we didn't ship out products to East Malaysia due to we don't want to have problem during delivery to Sabah/Sarawak. Sorry and thank you.
Answered Reportgo
leem****************
14/Jun/2019
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