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Product Q&A

Product Q&A
No. Topic Q&A User/Date
1441 Shipping
Question
[38733566] Samsung Galaxy J2 Prime/G532G (1.5GB+8GB)[Original Malaysia Full Set] 1 Year Samsung Warranty 201810192298407 why still haven’t send out my order? When. Can be send out?
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Answer
Hi. Apologize with the shipment has to be delay due to some unforeseen / system error with 11Street. We hope the issue can be resolved as soon as possible to allow us to proceed with the shipment. Sorry for the inconvenient caused and thank you for your kind understanding.
Answered Reportgo
lees*************
29/Oct/2018
1440 Product
Question
Reportgo
Answer
Hi. Apologize with the shipment has to be delay due to some unforeseen / system error with 11Street. We hope the issue can be resolved as soon as possible to allow us to proceed with the shipment. Sorry for the inconvenient caused and thank you for your kind understanding.
Answered Reportgo
chan***************
27/Oct/2018
1439 Product
Question
[38733566] Samsung Galaxy J2 Prime/G532G (1.5GB+8GB)[Original Malaysia Full Set] 1 Year Samsung Warranty Hi Seller, My order number 201810212333491 when can out ship ? I was purchased date on 21/10/2018. thx
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Answer
Hi. Apologize with the shipment has to be delay due to some unforeseen / system error with 11Street. We hope the issue can be resolved as soon as possible to allow us to proceed with the shipment. Sorry for the inconvenient caused and thank you for your kind understanding.
Answered Reportgo
mhli****************
27/Oct/2018
1438 Product
Question
[38733566] Samsung Galaxy J2 Prime/G532G (1.5GB+8GB)[Original Malaysia Full Set] 1 Year Samsung Warranty 201810212331754. It is already 1 week from the order date. Please provide an exact date on when you going to ship it. Please cancel the order from your side if you not able to ship it.
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Answer

Hi. It was 11street asked us to hold all order until further notice. Kindly be advise you to contact 11street customer service directly with your order number. Thank You
Answered Reportgo
yong**************
27/Oct/2018
1437 Product
Question
[67505928] OPPO A3s [2GB+16GB] (Original Malaysia Set) - 1 Year OPPO Warranty hello~11 customer service no answer,can u follow up the case?because already many days~
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Answer
Hi. It was 11street asked us to hold all order until further notice. Kindly be advise you to contact 11street customer service directly with your order number. Thank You
Answered Reportgo
ming*********************
27/Oct/2018
1436 Product
Question
[38733566] Samsung Galaxy J2 Prime/G532G (1.5GB+8GB)[Original Malaysia Full Set] 1 Year Samsung Warranty Please remark they say shipping got problem and Will delay...Dun give people do the order...After waiting so long time and cancel the order...Waste time..Please...
Reportgo
Answer
Hi. Apologize with the shipment has to be delay due to some unforeseen / system error with 11Street. We hope the issue can be resolved as soon as possible to allow us to proceed with the shipment. Sorry for the inconvenient caused and thank you for your kind understanding.
Answered Reportgo
lps1***************
27/Oct/2018
1435 Product
Question
[67505928] OPPO A3s [2GB+16GB] (Original Malaysia Set) - 1 Year OPPO Warranty 201810182288869hello my item when ship out?already 9day~any problem?
Reportgo
Answer
Hi. Apologize with the shipment has to be delay due to some unforeseen / system error with 11Street. We hope the issue can be resolved as soon as possible to allow us to proceed with the shipment. Sorry for the inconvenient caused and thank you for your kind understanding.
Answered Reportgo
kohm*********************
27/Oct/2018
1434 Product
[67713469] Samsung Galaxy Note 9 (6GB+128GB) Original Malaysia set + Bundle Lock
nazr**************
27/Oct/2018
1433 Shipping
Question
Reportgo
Answer
Hi. Apologize with the shipment has to be delay due to some unforeseen / system error with 11Street. We hope the issue can be resolved as soon as possible to allow us to proceed with the shipment. Sorry for the inconvenient caused and thank you for your kind understanding.
Answered Reportgo
lees*************
26/Oct/2018
1432 Product
Question
[67505928] OPPO A3s [2GB+16GB] (Original Malaysia Set) - 1 Year OPPO Warranty You didn’t discuss the solution? Because it has been a week, our goods have not been taken yet.
Reportgo
Answer
Hi. It was 11street asked us to hold all order until further notice. Kindly be advise you to contact 11street customer service directly with your order number. Thank You
Answered Reportgo
ming*********************
26/Oct/2018
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