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Product Q&A
No. Topic Q&A User/Date
1031 Product
[65400038] Authentic Spectra Korea 28mm HandsFree 2 Set Breast Feeding Accessories Lock
mei_***************
12/Nov/2018
1030 Return/Cancellation
Question
[65400038] Authentic Spectra Korea 28mm HandsFree 2 Set Breast Feeding Accessories Hi. How to do return /cancellation of this item? I already waited for 20 of working days for my delivery. I need it urgently but if it takes a long time, i need to cancel and find another alternative. Please advise.
Reportgo
Answer
Dear Customer
Thank you for contacting.
Your parcel is already sent to the sort center.
Your tracking number will be updated from them and you can also track at the Rincos or Skynet URL site.
http://www.skynet.com.my
Please wait some days to reach.
Really thanks
Answered Reportgo
ekin*************
12/Nov/2018
1029 Return/Cancellation
[58041115] [BIG SALE] Authentic Spectra Korea Spectra 9 Plus Advanced Electric Potable Breast Feeding Pump Lock
anit****************
12/Nov/2018
1028 Shipping
[65400038] Authentic Spectra Korea 28mm HandsFree 2 Set Breast Feeding Accessories Lock
isab***************
11/Nov/2018
1027 Product
Question
[65400038] Authentic Spectra Korea 28mm HandsFree 2 Set Breast Feeding Accessories Hi seller, I had bought this item. can I get my receipt as I can claim with income tax?
Reportgo
Answer
Hello
Thank you for inquiry.
You can get the receipt on their
11street account / Log in / My page / view order, shipping / click order number / Print receipt.

If there's anything more we can do to help, do let us know.

Thank you and have a nice day.
Answered Reportgo
ieka***************
11/Nov/2018
1026 Shipping
Question
[65400038] Authentic Spectra Korea 28mm HandsFree 2 Set Breast Feeding Accessories Hello , May I know when is my order arriving ?
Order no : 201810292463888 . I need the product urgent .
Reportgo
Answer
Dear Customer
# 6300120900
Please you have to contact to Skynet with your tracking number we provide you for getting your parcel.

Local : Skynet Worldwide (M) Sdn Bhd
Tel : 0356239167,0356239090

Really thanks
Answered Reportgo
Stli*************
08/Nov/2018
1025 Return/Cancellation
Question
[58041115] [BIG SALE] Authentic Spectra Korea Spectra 9 Plus Advanced Electric Potable Breast Feeding Pump IT HAS BEEN MORE THAN ONE MONTH. WHERE IS MY REFUND????!!! SERIOUSLY DONT MAKE ME DO THINGS THAT YOU WILL REGRET LATER I CAN MAKE THIS VIRAL SO THAT NO ONE WILL BUY FROM YOU AGAIN I HAVE ALL THE EVIDENCES! 2018083111497723. 11st ALSO NO REPLY!
Reportgo
Answer
Dear Customer,
Thank you for your interest. We can only answer product-related questions here. For other enquiries, please refer to 11ST's Help Center, or contact customer directly.
http://www.11street.my/helpdesk/Main/helpMain.do
03-7622-4311
Best regards
Answered Reportgo
izza**********************
08/Nov/2018
1024 Product
Question
[58041264] Spectra Korea◆Sale Event◆Authentic◆Spectra S1 Plus BPA Free Electric Breast Pump When charging, battery indicator keeps blinking (showing 0 bar). Pump only works when connected to power plug but no battery indicator. Is there something wrong with the pump’s battery? How can I get it fixed since it’s still under warranty? Order no. 201807110691152 (received 30 July). Pls respond
Reportgo
Answer
Dear Customer
Thank you for inquiry and enjoy shopping.
We provide you 1 year international seller warranty from the receipt date only in Korea.
If there is defect with the product within 14 days of receipt, we will arrange the carrier company staff to go and pick it up for free.
You do not need any action.
The buyer must send it directly after 14 days.
As for the repair fee is all for free.
Really thanks
Answered Reportgo
kell****************
07/Nov/2018
1023 Shipping
Question
[65400038] Authentic Spectra Korea 28mm HandsFree 2 Set Breast Feeding Accessories Hi, May I know when is my order arriving? Tracking number: 820003925646, Order no is 201810122183851. I need the product urgently! I’ve been waiting for a long time!
Reportgo
Answer
Dear Customer
Thank you for contacting.
Your parcel is already sent to the sort center.
There is some accident carrier warehouse in Korea.
Your tracking number will be updated from them and you can also track at the Rincos or Skynet URL site.
http://www.skynet.com.my
Please wait some days to reach.
Really thanks
Answered Reportgo
ekin*************
07/Nov/2018
1022 Product
Question
[64944872] Cimilre Korea F1 Electric Double Breast Pump Machine BPA Free Bottle I have checked, there is no dual breast shield set 24mm, i just received 1 bottle, 1 tubing, but there is no 2set of backflow and breast shield
Reportgo
Answer
Hello
Pls check the components
◆Dual Set◆
2 x Breast shield
(24 or 28mm)
(You can choose the shield size)
2 x Connecter
2 x Silicon Head
2 x Back-flow protector
2 x BPA bottle
2 x Air hose (Short)
2 x Air hose (Long)
1 x F1 Main body
1 x Cover
1 x Adapter
1 x User manual

Pls send us the picture
mws0815@naver.com
Answered Reportgo
nuri*********************
07/Nov/2018
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