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Product Q&A

Product Q&A
No. Topic Q&A User/Date
1071 Product
Question
[56154481] [Big Sale Event] Spectra Korea 9S Portable inhaler BPA Free Electric Breast Pump Hi seller, your again and again give me computer generated answer. I very disappointed with the service your provided. I will not dare to online buy from 11 Street again. I just want to know how to send back the breast pump to Korea (at least you give me the address)
Order number : 201805279958424
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khwa*************
09/Jan/2019
1070 Shipping
Question
[65400038] Authentic Spectra Korea 28mm HandsFree 2 Set Breast Feeding Accessories Hi, I ordered item on 19th Dec 2018. Please help me track the item. Where is it already?
Tried tracking via rincos and skynet but NOT IN RECORD.

tracking no 820004163554
Order no 201812193374572
Shipping code 8012799441

Thank u in advance
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erin***************
09/Jan/2019
1069 Return/Cancellation
Question
[56154481] [Big Sale Event] Spectra Korea 9S Portable inhaler BPA Free Electric Breast Pump Hi. My order number is 201805279958424. Kindly do not reply me with computer generated answer.
I would like to know what is the address to send back my pump to repair. My pump still under warranty. Pls help ASAP. Thanks in advance.
Reportgo
Answer
Dear Customer
Thank you for inquiry and enjoy shopping.
We provide you 1 year international seller warranty from the receipt date only in Korea.
If there is defect with the product within 14 days of receipt, we will arrange the carrier company staff to go and pick it up for free.
You do not need any action.
The buyer must send it directly after 14 days.
As for the repair fee is all for free.
Really thanks
Answered Reportgo
khwa*************
07/Jan/2019
1068 Product
Question
Reportgo
Answer
Dear customer
Thank you for contacting.
If the same question is asked, it will be deleted.
Thank you for your patience collaboration.
Best Regards
Answered Reportgo
veni****************
06/Jan/2019
1067 Product
Question
[58041115] [BIG SALE] Authentic Spectra Korea Spectra 9 Plus Advanced Electric Potable Breast Feeding Pump SERIOUSLY HOW MANY TIMES I NEED TO TYPE THIS. WHY SO MANY TIME SUCH SIMPLE ISSUE NOT. MY QUES NOT ANSWERED. AND CANT CLICK REPLY. KEEP HAVING TO TYPE ALL OVER AGAIN.
As mention i bought on 8 Aug 2018. I want a refund if u still dont settle. veniceyap81@gmail.com. +60125538980. Contact me asap. Tqvm
Reportgo
Answer
Dear Customer
Thank you for inquiry and enjoy shopping.
We provide you 1 year international seller warranty from the receipt date only in Korea.
If there is defect with the product within 14 days of receipt, we will arrange the carrier company staff to go and pick it up for free.
You do not need any action.
The buyer must send it directly after 14 days.
As for the repair fee is all for free.
Really thanks
Answered Reportgo
veni****************
06/Jan/2019
1066 Other Topics
[56154481] [Big Sale Event] Spectra Korea 9S Portable inhaler BPA Free Electric Breast Pump Lock
bee_************
03/Jan/2019
1065 Product
Question
[65400038] Authentic Spectra Korea 28mm HandsFree 2 Set Breast Feeding Accessories Hi,it’s been 48 days since I make payment for spectra handsfree in November 13, but I not yet receive my product. Please check for me and reply assap where is my product gone, and since I no receive, how can I cancel order and get back my money? Detail:201811132858493 Rincos:820004033553
Reportgo
Answer
Hello
We will ask to the 11st side for your request.
Pls do not worry.
Thanks
Answered Reportgo
emai**************
31/Dec/2018
1064 Product
[58041115] [BIG SALE] Authentic Spectra Korea Spectra 9 Plus Advanced Electric Potable Breast Feeding Pump Lock
veni****************
28/Dec/2018
1063 Shipping
[65400038] Authentic Spectra Korea 28mm HandsFree 2 Set Breast Feeding Accessories Lock
alah*******************
26/Dec/2018
1062 Product
Question
[58041115] [BIG SALE] Authentic Spectra Korea Spectra 9 Plus Advanced Electric Potable Breast Feeding Pump Hi bought spectra 9+ from u on 8 aug 2018
But today cant ON to pump even though fully charged and with lights. Kindly advice what can be done.
If really no option kindly advice how to arrange for international 1year warranty to fix..tqvm
Reportgo
Answer
Dear Customer
Thank you for inquiry and enjoy shopping.
We provide you 1 year international seller warranty from the receipt date only in Korea.
If there is defect with the product within 14 days of receipt, we will arrange the carrier company staff to go and pick it up for free.
You do not need any action.
The buyer must send it directly after 14 days.
As for the repair fee is all for free.
Really thanks
Answered Reportgo
veni****************
25/Dec/2018
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