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Product Q&A

Product Q&A
No. Topic Q&A User/Date
1061 Product
Question
Reportgo
Answer
Dear Customer
Thank you for inquiry and enjoy shopping.
We provide you 1 year international seller warranty from the receipt date only in Korea.
If there is defect with the product within 14 days of receipt, we will arrange the carrier company staff to go and pick it up for free.
You do not need any action.
The buyer must send it directly after 14 days.
As for the repair fee is all for free.
Really thanks
Answered Reportgo
izza*******************
24/Dec/2018
1060 Product
[65400038] Authentic Spectra Korea 28mm HandsFree 2 Set Breast Feeding Accessories Lock
nora*********************
22/Dec/2018
1059 Product
Question
[66285689] Authentic Spectra Korea PESU Breast Feeding Full Set Accessories Why my orders are come without the backflow prevention filter and connection hose?
Reportgo
Answer
Hello
Pls send us all components image ?
Answered Reportgo
Hann******************
20/Dec/2018
1058 Return/Cancellation
Question
[56154481] [Big Sale Event] Spectra Korea 9S Portable inhaler BPA Free Electric Breast Pump Hi seller, please please please tell me how to get warranty from Korea side, pleaseeeee.. I really need my pump to be repaired, pleaseee.. Please help me, please.. I still do not have your reply after a few follow up
Reportgo
Answer
Dear Customer
Thank you for inquiry and enjoy shopping.
We provide you 1 year international seller warranty from the receipt date only in Korea.
If there is defect with the product within 14 days of receipt, we will arrange the carrier company staff to go and pick it up for free.
You do not need any action.
The buyer must send it directly after 14 days.
As for the repair fee is all for free.
Really thanks
Answered Reportgo
khwa*************
18/Dec/2018
1057 Shipping
Question
[66873674] Gateman Korea Assa Abloy Z10-IH Digital Door Lock LED Touch Key Pad it has been 11 days but there is no update on the shipment
820004127316
Reportgo
Answer
Dear Customer
Please you have to contact to Skynet with your tracking number we provide you for getting your parcel.

Local : Skynet Worldwide (M) Sdn Bhd
Tel : 0356239167,0356239090

Really thanks
Answered Reportgo
nick**********************
17/Dec/2018
1056 Product
Question
Reportgo
Answer
We do not sell the accessories
Answered Reportgo
chee******************
13/Dec/2018
1055 Product
Question
Reportgo
Answer
Dear Customer
Thank you for inquiry and enjoy shopping.
We provide you 1 year international seller warranty from the receipt date only in Korea.
If there is defect with the product within 14 days of receipt, we will arrange the carrier company staff to go and pick it up for free.
You do not need any action.
The buyer must send it directly after 14 days.
As for the repair fee is all for free.
Really thanks
Answered Reportgo
gsw1*************
12/Dec/2018
1054 Product
[56154572] Daewoong Korea UQW-3800M 4000D Mini Washing Machine Spin-Dryer Lock
onli**********************
12/Dec/2018
1053 Shipping
Question
[65400038] Authentic Spectra Korea 28mm HandsFree 2 Set Breast Feeding Accessories i order on september.. but until today still not get the item.. very disappointed!!!
Reportgo
Answer
Hello anis
Pls do not worry.
We will refund you fully
Best regards
Answered Reportgo
norh******************
12/Dec/2018
1052 Return/Cancellation
Question
[56154481] [Big Sale Event] Spectra Korea 9S Portable inhaler BPA Free Electric Breast Pump Hi seller, your reply doesn’t help. This is a computer generated answer. I very disappointed with your service provided. You are not only bit responsive to my enquiry and not answering my questions as well. This is the after sell service you provide to your customer???
Reportgo
Answer
Hello
Pls send us your order number ?
We will check it to you
Answered Reportgo
khwa*************
11/Dec/2018
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