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Zashion

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Product Q&A

Product Q&A
No. Topic Q&A User/Date
4732 Shipping
Question
[2998621] 2016 Special Offer!All at 80% For RM19.00 Best Selling Plus Size Dresses,Tops,Blouses,Skirts The tracking number given is 52000442480, but the courier company is poslaju, how come?! Cannot track at all, even try with skynet and gdex.
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Answer
Hi,

For the tracking number you can track on http://cz-12.xicp.net/ and choose international shipping.
For the parcel will using pos laju dispatch to you

Thank you :)
Answered Reportgo
doom***************************
12/Oct/2015
4731 Shipping
Question
[1396067] 2015 Korean Version Of The OL Elegance Dress I have order the product on 03/10/2015,why since today12/10/2015 the status preparing for shipment, went can i receive the parcel?
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Answer
Hi, sincerely sorry for the delay. China was having a 7 days public holiday therefore your shipment was delayed. However we had already shipped your items out with the tracking uploaded. You can kindy track the parcel as it will arrive you soon
And the tracking you can track on http://cz-12.xicp.net/

Thanks and sorry again for any inconveniences caused.
Answered Reportgo
hwee*****************
12/Oct/2015
4730 Return/Cancellation
Question
[1411642] 2016 New Pattern Top /Dress /Blouse/ Skirt/Midi Skirts /T-Shirts Plus Size S to 6XL Please cancel and fully refund if the product is not in high quality ,delay and arrive to buyer late than 10 oct .i will not in malaysia next week and back here next year.
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Answer
Hi,

So sorry for the late reply,for the item we already ship out and delivered on 7 Oct.
Answered Reportgo
paul**************
07/Oct/2015
4729 Exchange
Question
[1587798] European Style Print Dress/Sleeveless Dress I would like to ask exchange .The dress is mold on and fade spot on the tree and animals I have attached picture for you.please follow up exchange the new or fully refund
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Answer
Hi,

Can you email to Zashion@outlook.com?

Thank you
Answered Reportgo
joni******************
02/Oct/2015
4728 Product
Question
[1362055] Europe and the United States new temperament self-cultivation dress Please make sure the product is in good quality no mold or fade color .don’t waste the time and shipping fee
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Answer
Hi,

So you wan cancel? or ship out to you?

Regards,
Zashion
Answered Reportgo
joni******************
02/Oct/2015
4727 Product
[1362055] Europe and the United States new temperament self-cultivation dress Lock
joni******************
02/Oct/2015
4726 Return/Cancellation
[1411642] 2016 New Pattern Top /Dress /Blouse/ Skirt/Midi Skirts /T-Shirts Plus Size S to 6XL Lock
boon******************
02/Oct/2015
4725 Return/Cancellation
[1411642] 2016 New Pattern Top /Dress /Blouse/ Skirt/Midi Skirts /T-Shirts Plus Size S to 6XL Lock
sokk****************
02/Oct/2015
4724 Product
Question
[1587798] European Style Print Dress/Sleeveless Dress I want to exchange or refund ad there is the mold on the clothes ..I have attached pic ..The color is fade and spot on the all pattern fox face tree!! Please reply ASAP. If not I will return the dress and ask for refund!
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Answer
Hi,

Can you email to Zashion@outlook.com？
Thanks
Answered Reportgo
joni******************
02/Oct/2015
4723 Shipping
Question
[1584649] 2016 BLACK COLLECTION LITTLE BLACK DRESS / PANTS / JACKET / COAT / SKIRTS / SHIRT Normally how many days can receive product?
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Answer
Hi,

Normally need 5-7 working days to deliver.

Thank you
Answered Reportgo
jemm***************
02/Oct/2015
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