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Product Q&A

Product Q&A
No. Topic Q&A User/Date
80 Shipping
Question
[33941112] Genuine GOOGLE Chromecast 3 HDMI Streaming Media Player for TV Dongle with 1 Year GOOGLE Warranty Order 201806030101543. Have checked with your tracking number with courier (DHL). According to your record is stated has been pick up but when checked with the courier the item is still not there. What is going on ???!!!
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Answer
Hi. Your parcel had been shipped out since June 4, 2018. You may track the delivery status at https://webtrack.dhlglobalmail.com/?trackingnumber=MYAIAEPGYAZD
Answered Reportgo
Khoo*****************
06/Jun/2018
79 Shipping
[33941112] Genuine GOOGLE Chromecast 3 HDMI Streaming Media Player for TV Dongle with 1 Year GOOGLE Warranty Lock
lims****************
04/Jun/2018
78 Shipping
Question
[33941112] Genuine GOOGLE Chromecast 3 HDMI Streaming Media Player for TV Dongle with 1 Year GOOGLE Warranty I order tonight... when can arrive, KL Sentral area?
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Answer
Hi. We will ship out within 1 business day and estimate to arrive within 1 to 3 business days. Thank you.
Answered Reportgo
00ba*************
30/May/2018
77 Product
[33941112] Genuine GOOGLE Chromecast 3 HDMI Streaming Media Player for TV Dongle with 1 Year GOOGLE Warranty Lock
luqm******************
30/May/2018
76 Product
Question
[61506435] Genuine GOOGLE Home Mini Smart Speaker & Home Assistant Mini Smart Speaker for Any Room UK plug or US plug?
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Answer
Hi. Depend on the color & season. Please contact our WhatsApp Support Line +(60)17-3838806 for further information.
Answered Reportgo
haoq**************
23/May/2018
75 Product
Question
[33941112] Genuine GOOGLE Chromecast 3 HDMI Streaming Media Player for TV Dongle with 1 Year GOOGLE Warranty Hi, May I know this product can support any TV with HTMI? no matter it old LCD TV or Smart TV?
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Answer
Hi. TV must have HDMI ports, and WiFi network must be available. Mobile hotspot is not supported. Thank you.
Answered Reportgo
engt************************
21/May/2018
74 Product
Question
[61506435] Genuine GOOGLE Home Mini Smart Speaker & Home Assistant Mini Smart Speaker for Any Room Warranty Question:
1) Do your company provides any warranty?
2) when will the warranty by google end?
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Answer
Hi. 1 year manufacturer warranty by Google. Thank you.
Answered Reportgo
engk**************
07/May/2018
73 Product
Question
[61506435] Genuine GOOGLE Home Mini Smart Speaker & Home Assistant Mini Smart Speaker for Any Room How to claim the warranty if defect ?
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Answer
Hi. You may claim with Google directly. Thank you.
Answered Reportgo
chew****************
06/May/2018
72 Product
Question
[61506435] Genuine GOOGLE Home Mini Smart Speaker & Home Assistant Mini Smart Speaker for Any Room May I know how to claim warranty in future?
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Answer
Hi. You may claim with Google directly. Thank you.
Answered Reportgo
weik**************
05/May/2018
71 Shipping
Question
[33941112] Genuine GOOGLE Chromecast 3 HDMI Streaming Media Player for TV Dongle with 1 Year GOOGLE Warranty My order 201804309309934, why I still not receive my item. Pls let me know the tracking no.Thanks.
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Answer
Hi. 1 May was public holiday, it might cause delay at courier's end. Kindly track your delivery status at https://webtrack.dhlglobalmail.com/?trackingnumber=MYAIAEP51HH5
For more information, please contact DHL eCommerce directly. Thank you.
Answered Reportgo
limb***************
03/May/2018
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