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Product Q&A

Product Q&A
No. Topic Q&A User/Date
90 Product
Question
Reportgo
Answer
OK. You may reach us our Whatsapp line at 017-3838806 too. Thank you.
Answered Reportgo
rmcc***************
16/Jul/2018
89 Product
Question
[33941112] Genuine GOOGLE Chromecast 3 HDMI Streaming Media Player for TV Dongle with 1 Year GOOGLE Warranty The 1 year Google warranty. How do we claim warrant if product not working? We sent it back to you? Who pay for the shipping? Thanks
Reportgo
Answer
Hi. You may contact Google Chromecast Support directly or look for us. Thank you.
Answered Reportgo
hhko**************
11/Jul/2018
88 Product
Question
[33941112] Genuine GOOGLE Chromecast 3 HDMI Streaming Media Player for TV Dongle with 1 Year GOOGLE Warranty 3/7 till now11/7/18 , i still did not receive my parcel ( chromecast) . More than one week. Already check via tracking num but still no update since 3/7/18. Still at brickfield kl.

Can u check please??
Reportgo
Answer
Hi. Yes, your parcel had been shipped since 3 July 2018. We will check with Pos Laju on this matter. For your end, kindly contact Pos Laju to check on the delivery status as well. You may reach them at 1300300300. Thank you.
Answered Reportgo
capr***********************
11/Jul/2018
87 Product
[33941112] Genuine GOOGLE Chromecast 3 HDMI Streaming Media Player for TV Dongle with 1 Year GOOGLE Warranty Lock
capr***********************
11/Jul/2018
86 Product
Question
[33941112] Genuine GOOGLE Chromecast 3 HDMI Streaming Media Player for TV Dongle with 1 Year GOOGLE Warranty If I use monitor are the item able to support?
My monitor was VGA did not support HDMI.
And I use HDMI to VGA converter.on this item?
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Answer
Hi. HDMI port must be available. We do not recommend to use the converter, there is potential of not working. Thank you.
Answered Reportgo
blch*****************
04/Jul/2018
85 Product
[33941112] Genuine GOOGLE Chromecast 3 HDMI Streaming Media Player for TV Dongle with 1 Year GOOGLE Warranty Lock
s.s.****************
24/Jun/2018
84 Product
[33941112] Genuine GOOGLE Chromecast 3 HDMI Streaming Media Player for TV Dongle with 1 Year GOOGLE Warranty Lock
s.s.****************
24/Jun/2018
83 Shipping
Question
[33941112] Genuine GOOGLE Chromecast 3 HDMI Streaming Media Player for TV Dongle with 1 Year GOOGLE Warranty Ordered on 17/6 Sunday, till today 21/6 Thursday still haven’t arrived, e DHL is the courier service company.....Very slow
Reportgo
Answer
Hi. There is potential of heavy load and man power concerns during Hari Raya at courier end, so take longer delivery time. We will follow up with them. We apologize on this matter.
Answered Reportgo
kenn******************
21/Jun/2018
82 Shipping
[33941112] Genuine GOOGLE Chromecast 3 HDMI Streaming Media Player for TV Dongle with 1 Year GOOGLE Warranty Lock
me@e*********
19/Jun/2018
81 Shipping
Question
[33941112] Genuine GOOGLE Chromecast 3 HDMI Streaming Media Player for TV Dongle with 1 Year GOOGLE Warranty Order : 201806030101543 . Can I know the status ? Till today has not receive it yet. Courier service said no such item in their system. Stating the merchant has not send to them yet.
Reportgo
Answer
Hi. Kindly check the delivery status at https://webtrack.dhlglobalmail.com/?trackingnumber=MYAIAEPGYAZD The parcel had been shipped out since June 4, 2018. Thank you.
Answered Reportgo
Khoo*****************
06/Jun/2018
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