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Product Q&A

Product Q&A
No. Topic Q&A User/Date
249 Product
Question
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Answer
Hello, this is seller from 11st. Normally it takes 10 to 20 working days to be shipped. Once we get the item from US, we update your status. Thank you.
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tane******************
29/Jul/2018
248 Product
Question
[64545257] [Columbia]Columbia Newton Ridge Plus II Waterproof pls check my order number 201807230862297 , when can ship out
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Answer
Hello, this is seller from 11st. Normally it takes 10 to 20 working days to be shipped. Once we get the item from US, we update your status. Thank you.
Answered Reportgo
tane******************
27/Jul/2018
247 Product
Question
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Answer
Dear, sorry this item currently unavailable so we cannot product more info to you. thank you
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tank*******************
24/Jul/2018
246 Product
[64544320] [T-Fal]T-Fal OptiGrill+™ Stainless Steel Indoor Electric Grill Lock
chel****************
24/Jul/2018
245 Product
Question
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Answer
hi, size is in US. Thanks
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tane******************
23/Jul/2018
244 Shipping
Question
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Answer
Hi this is seller from 11st.We apologize that the product you ordered is out of stock.We purchase the item from USA wholesaler and unfortunately the status in their store is out of stock.Please cancel order and you will receive refund.The refund will be done by 11st side since the payment hold by them.You can cancel by login to your account,click view order and choose item mentioned and request for cancellation.Thanks and we apologize once again.
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rsup*******************
20/Jul/2018
243 Product
Question
[64564466] [Protege]Protege 24 Satellite Light Weight Spinner Luggage Grey Hi,if I reorder .....Is that any stock?What color u have,Tq
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Answer
Hello, this is seller from 11st. We are one of global shipping company. Once we get the order from customer, we check it from US wholesaler. Thank you.
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Liew****************
19/Jul/2018
242 Product
Question
[58014176] [Olay®]Olay® Olay 6 oz. Complete All Day Moisture Lotion Broad Spectrum SPF 15 for Sensitive Skin I order last 20 june and still havent received ye. Please check my status 201806200356793
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Answer
Dear, sory to inform your product was lost during shipping. Kindly request for cancel/return and we will proceed with full refund. thanks
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deek*************
18/Jul/2018
241 Product
Question
[64564466] [Protege]Protege 24 Satellite Light Weight Spinner Luggage Grey Help me to check my order,nearly one month pending....No news. My order is no.201806210382717
Reportgo
Answer
Hi this is seller from 11st.We apologize that the product you ordered is out of stock.We purchase the item from USA wholesaler and unfortunately the status in their store is out of stock.Please cancel order and you will receive refund.The refund will be done by 11st side since the payment hold by them.You can cancel by login to your account,click view order and choose item mentioned and request for cancellation.Thanks and we apologize once again.
Answered Reportgo
Liew****************
16/Jul/2018
240 Product
[64507182] [Leven Rose]Carrot Seed Oil by Leven Rose, 100% Pure Organic Unrefined Cold Pressed Moisturizer for Hair Skin an Lock
esth***************
14/Jul/2018
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