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Product Q&A

Product Q&A
No. Topic Q&A User/Date
3725 Shipping
Question
[20512240] TW GOOD DIADORA female slippers (sandals flip flops casual swimming [02,015,656] 还是还没收到包裹！请问包裹现在到哪里了！
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Answer
Dear Sir/Madam,

Your order already arrived Malaysia today, you shall receive it by this week, item will be deliver by GDEX with the same tracking number.

Thanks for your email and wish you have a nice day.
Answered Reportgo
sull*****************
23/Sep/2017
3724 Product
Question
[23204723] Crabtree & Evelyn hand cream 100ml My order is 201708279556015 today already 22/9 when my order going to arrive? Pls advise.
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Answer
Dear Sir/Madam,

We are sorry to inform that your order items has been out of stock, please proceed to order cancellation, sorry for any inconvenience cause.

Thanks for your email and wish you have a nice day.
Answered Reportgo
edel******************
22/Sep/2017
3723 Product
[22553003] [台灣必買名產] 佳德/俊美/秒鮮旺/老天祿 Pineapple cake/ creamy pastry Gift Lock
ooit*************
19/Sep/2017
3722 Shipping
[22553003] [台灣必買名產] 佳德/俊美/秒鮮旺/老天祿 Pineapple cake/ creamy pastry Gift Lock
ooit*************
18/Sep/2017
3721 Shipping
Question
[14753771] [My Scheming 我的心機] Mask into 20/16 in 1_Whitening/ Moisturizing/ Hyaluronic Acid Order no: 201709070037579, may I know when can I receive it? No more shipment details updated in account.
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Answer
Dear Sir/Madam,

All of our products ship from Taiwan, therefore it would need 7 to 14 working days to reach you.

Thanks for your email and wish you have a nice day.
Answered Reportgo
que_*****************
18/Sep/2017
3720 Product
Question
[18459879] Han Song Zhongji positive company goods FORENCOS 7Days sea bird's nest silk mask moisturizing mention bomb - (single loaded) How many pcs per box?
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Answer
Dear Sir/Madam,

This is for one piece only ya

Thanks for your email and wish you have a nice day.
Answered Reportgo
jane***************
18/Sep/2017
3719 Shipping
Question
[31208565] [Sivanna] M007 makeup of the United States Yang youth cheek color bottle (6.5g)_5 color option I placed my order on 8th sep, but not yet receive the product until today. May I know when can I receive it?
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Answer
Dear Sir/Madam,

All of our products ship from Taiwan, therefore it would need 7 to 14 working days to reach you.

Thanks for your email and wish you have a nice day.
Answered Reportgo
Shun****************
17/Sep/2017
3718 Product
Question
[33901572] 維力大乾麵地獄辣椒包麵 Wei Lih Hell chili big dry instant Noodles 5 pc No pork/ alcohol?
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Answer
Dear Sir/Madam,

Non Halal ya

Thanks for your email and wish you have a nice day.
Answered Reportgo
fati*****************
17/Sep/2017
3717 Product
Question
[48734867] Kwong Yuen good ~ plant water mask (8 boxes) new loofah / new aloe vera The price 99 for 8 boxes?
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Answer
Dear Sir/Madam,

We are sorry to inform that this item is currently out of stock ya. Sorry for any inconvenience cause.

Thanks for your email and wish you have a nice day.
Answered Reportgo
rui9**************
16/Sep/2017
3716 Product
Question
[22553003] [台灣必買名產] 佳德/俊美/秒鮮旺/老天祿 Pineapple cake/ creamy pastry Gift Product has been ordered 2 months ago but until now nowhere to be found! Are u sure after all this time, the product not expired? Or crack? Or rotten somewhere else?
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Answer
Dear Sir/Madam,

We are sorry to inform that your order items has been out of stock, our customer service team will arrange for the order cancellation, sorry for any inconvenience cause.

Thanks for your email and wish you have a nice day.
Answered Reportgo
De-n****************
16/Sep/2017
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