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Product Q&A

Product Q&A
No. Topic Q&A User/Date
3735 Product
Question
[26142029] Easy 3D master diamond cutter beauty face Body Massager (roller massage) Original?
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Answer
Dear Sir/Madam,

Yes, all our product is original and ship directly from Taiwan to you doorstep.

Thanks for your email and wish you have a nice day.
Answered Reportgo
yan_********************
07/Oct/2017
3734 Product
Question
[14419798] [Heritage] the old days, longan honey mellow single bucket group (5 Tai Jin / bbl) Hi, like to find out price for order of 1 is for what quantity. Ie. how many bottles/ kilograms.
Thank you.
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Answer
Dear Sir/Madam,

This purchase is for 3kg ya, only 1 bottle

Thanks for your email and wish you have a nice day.
Answered Reportgo
kah.******************
06/Oct/2017
3733 Product
[25385113] [Nature Tree] Best Selling Essence 5pc_(moisturizing x2 + whitening x2 + anti-wrinkle Lock
jani****************
06/Oct/2017
3732 Product
Question
[22553003] [台灣必買名產] 佳德/俊美/秒鮮旺/老天祿 Pineapple cake/ creamy pastry Gift It has been a long long time.. when only can i get the product??
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Answer
Dear Sir/Madam,

We are sorry to inform that your order items has been out of stock, please proceed to order cancellation, sorry for any inconvenience cause.

Thanks for your email and wish you have a nice day.
Answered Reportgo
De-n****************
04/Oct/2017
3731 Shipping
Question
[23204723] Crabtree & Evelyn hand cream 100ml My order is 201708279556015, its been more than 1 mth! Where is my parcel ? Why no update from u? Pls advise as now already 3/10/17
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Answer
Dear Sir/Madam,

We are sorry to inform that your order items has been out of stock, please proceed to order cancellation, sorry for any inconvenience cause.

Thanks for your email and wish you have a nice day.
Answered Reportgo
edel******************
03/Oct/2017
3730 Product
Question
[37246702] Hand cream into 2 groups ★ MKUP US coffee green tea essence moisture / Apple revitalizing anti-aging hand cream I order on 18 sept now already suspended for sale means out of stock? Will refund money back or not? But my status is preparing for shipping so will ship or will not ship? Please reply me as soon as possible.😥
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Answer
Dear Sir/Madam,

We are sorry to inform that your order items has been out of stock, please proceed to order cancellation, sorry for any inconvenience cause.

Thanks for your email and wish you have a nice day.
Answered Reportgo
angq*****************
02/Oct/2017
3729 Shipping
[22553003] [台灣必買名產] 佳德/俊美/秒鮮旺/老天祿 Pineapple cake/ creamy pastry Gift Lock
ekon*************
28/Sep/2017
3728 Product
Question
[37246702] Hand cream into 2 groups ★ MKUP US coffee green tea essence moisture / Apple revitalizing anti-aging hand cream Order on 18 Sept until now still preparing for shipping?
Reportgo
Answer
Dear Sir/Madam,

All of our products ship from Taiwan, therefore it would need 14 to 21 working days to reach you.

Thanks for your email and wish you have a nice day.
Answered Reportgo
angq***************
28/Sep/2017
3727 Product
Question
[15950244] [過海製麵所 曾拌麵 Zeng] noodles (1 package into the bag 4) What you mean for 2 types? I have only received one package with 1 type.. very misleading
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Answer
Dear Sir/Madam,

We highly appreciate your kind feedback, we will take it into consideration for future improvements.

Thanks for your email and wish you have a nice day.
Answered Reportgo
limi****************
26/Sep/2017
3726 Shipping
Question
[20512240] TW GOOD DIADORA female slippers (sandals flip flops casual swimming [02,015,656] 包裹还在台湾？
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Answer
Dear Sir/Madam,

Your order already arrived Malaysia today, you shall receive it by this week, item will be deliver by GDEX with the same tracking number.

Thanks for your email and wish you have a nice day.
Answered Reportgo
sull*****************
23/Sep/2017
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