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Product Q&A

Product Q&A
No. Topic Q&A User/Date
138 Product
Question
[15354644] Tune Talk RM30 Reload i cannot validate my number, why this happen? it said the number cannot be used for purchase
Reportgo
Answer
Hi,

Kindly contact 11th street regarding this matters.

Thanks.
Answered Reportgo
vblu***********
16/Mar/2018
137 Product
Question
[15354644] Tune Talk RM30 Reload i cannot validate my number. it said the number cannot be used for purchase
Reportgo
Answer
Hi,

We will check and revert soon.

Thanks.
Answered Reportgo
najw****************
20/Feb/2018
136 Product
Question
[15354644] Tune Talk RM30 Reload Why I cannot purchase the tunetalk topup? Why the systems couldnt validate my tunetalk phone number.
Reportgo
Answer
Hi,

We will check and revert soon.

Thanks.
Answered Reportgo
edwy******************
17/Feb/2018
135 Product
Question
[15354644] Tune Talk RM30 Reload i cannot validate my number, why this happen? it said the number cannot be used for purchase
Reportgo
Answer
Hi,

We will check and revert soon.

Thanks.
Answered Reportgo
azel**************
16/Feb/2018
134 Shipping
Question
[12546743] Tune Talk Mobile Prepaid SIM with RM50 Credit Order No.:201801316447666 why so long time still not receive my sim pack?
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Answer
Hi there,

Your parcel was already shipped EN985051929MY
sorry for the late reply as we had technical issues to reply previously.
The delay was due to Public Holiday on 31st Jan and 1st Feb 2018. Order needs 3 working days to process.
We hope you understand the situation. Apologize for the inconveniences.
Thank you.
Answered Reportgo
tanc*******************
05/Feb/2018
133 Shipping
[12546743] Tune Talk Mobile Prepaid SIM with RM50 Credit Lock
tanc*******************
01/Feb/2018
132 Product
Question
[15354484] Tune Talk RM10 Reload if give 5 % discount...better
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Answer
Hi there,
Thank you for your suggestion. We will look forward to making our services and promotions better in future. Thank you.
Answered Reportgo
clem********************
25/Jan/2018
131 Product
[15354644] Tune Talk RM30 Reload Lock
maey***************
15/Jan/2018
130 Product
Question
[12546608] Tune Talk Mobile Prepaid SIM with RM30 Credit How To Activate New Sim Card?
Reportgo
Answer
Hi,

Kindly refer to the Welcome Letter we provide you with the sim card on how to register the sim card. Other than that, you can email your copy of IC to customer.care@tunetalk.com to register the sim card.

Thanks.
Answered Reportgo
cyk2***************
12/Dec/2017
129 Product
Question
[15354484] Tune Talk RM10 Reload Haven receive yet 201712114108413
Reportgo
Answer
Hi,

As per checking topup has been reload on 2017-12-11 at 10:24:26

Thanks.
Answered Reportgo
tren****************
11/Dec/2017
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