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Product Q&A

Product Q&A
No. Topic Q&A User/Date
148 Other Topics
[12546608] Tune Talk Mobile Prepaid SIM with RM30 Credit Lock
syed******************
25/Apr/2018
147 Product
Question
[15354644] Tune Talk RM30 Reload Hi my number cannot validate . Why ?
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Answer
Hi,

Kindly contact our customer care at 03 2772 0000

Thanks.
Answered Reportgo
inba************************
25/Apr/2018
146 Other Topics
Question
[12546608] Tune Talk Mobile Prepaid SIM with RM30 Credit Pls register my simcard fast 2 day already
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Answer
Hi,

As per checking sim card has been successfully registered.

Thanks.
Answered Reportgo
ayoi**************
25/Apr/2018
145 Product
Question
Reportgo
Answer
Hi,

Kindly state your inquiries.

Thanks.
Answered Reportgo
ayoi**************
24/Apr/2018
144 Other Topics
[12546608] Tune Talk Mobile Prepaid SIM with RM30 Credit Lock
syed******************
24/Apr/2018
143 Product
Question
[15354748] Tune Talk RM50 Reload Why it says my mobile not allow to purchase ?
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Answer
Hi,

Can we have your mobile number to check about it?

Thanks.
Answered Reportgo
ongi****************
17/Apr/2018
142 Product
Question
[12546608] Tune Talk Mobile Prepaid SIM with RM30 Credit Dear CS, is MNP allowed if buy here through 11street? I plan to port several numbers in stages. So how long will SIMCARD valid pending for activation once SIMCARD safely delivered by courier? TQ
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Answer
MNP need to request from our website. We only delivered normal simcard. You can use the simcard that you bought here for MNP. You need to register the simcard in order to use it. It will be pending about 2 weeks before its expired.
Thanks.
Answered Reportgo
syed******************
16/Apr/2018
141 Product
Question
[15354644] Tune Talk RM30 Reload I can’t validate my TuneTalk number. Why is that?
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Answer
Hi,

Kindly call our customer care line at 03 2772 0000.

Thanks.
Answered Reportgo
nazi***************
06/Apr/2018
140 Product
Question
[12546743] Tune Talk Mobile Prepaid SIM with RM50 Credit Order 201803107603868. I bought a RM50 SIM Card, NOT RM30. Are you CHEATING customer ? SIM card has only RM45 credit( RM30 + 50% bonus) & only 30 days validity after activation. Where is free 8GB data? ..........So simple things also can do wrong....... LOUSY
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Answer
Hi,

We already called and explained it to you. If you do have any further inquiry, do get back to us.

Thanks.
Answered Reportgo
chun******************
02/Apr/2018
139 Other Topics
Question
[12546743] Tune Talk Mobile Prepaid SIM with RM50 Credit can i first purchase a card with new number from you and then perform mnp a number from a different telco onto this card later?
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Answer
Hi,

Yes, you can purchase our simcard then later you can do MNP with the same simcard you bought. Kindly contact our customer care at 03 2772 0000 for your request.

Thanks.
Answered Reportgo
ktsi*********
17/Mar/2018
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