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Tune Talk

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Product Q&A

Product Q&A
No. Topic Q&A User/Date
158 Product
Question
[15354644] Tune Talk RM30 Reload Hello why i cant topup my number. Boleh tolong check kan tak. Thanks ye
Reportgo
Answer
Hi,

We currently checking the error. As for now can you try to refresh.

Sorry for the inconvenience.

Thanks.
Answered Reportgo
siti***********************
19/Jul/2018
157 Shipping
Question
[12546608] Tune Talk Mobile Prepaid SIM with RM30 Credit Can I know if my address in Selangor Puchong will take how many day from purchased day to receive the card or having subjected fixed address if I self collect ?
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Answer
Hi

It will take 3 - 5 working days for your parcel to arrive depending on which day you purchased from our side. We currently using MXpress for the shipping company.

Thanks.
Answered Reportgo
ryan*****************
04/Jul/2018
156 Product
Question
[15354748] Tune Talk RM50 Reload Why no response for validate my phone?
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Answer
Hi,

Kindly contact our customer services via call or chat to further checking.

03.2772.0000

Thanks.
Answered Reportgo
wong***************************
29/Jun/2018
155 Product
Question
[12546608] Tune Talk Mobile Prepaid SIM with RM30 Credit I sucessfully registered yesterday. However i still didnr receive the reload RM30, rebate 50% and the free 4GB. Ask customer service thru live chat and they said dont know ask me to check with you. Pls assist.
Reportgo
Answer
Hi,

We're sorry about that. As per checking, reload and rebate has been credited to your number. If you still did not received, kindly get back to us.

Thanks.
Answered Reportgo
skch*************
28/Jun/2018
154 Product
Question
[15406055] Tune Talk RM20 Reload Confused. Why it says that my number cannot proceed to purchase?
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Answer
Hi,

Can we have your number for the checking purpose?

Thanks.
Answered Reportgo
tqah**************
18/Jun/2018
153 Product
[12546608] Tune Talk Mobile Prepaid SIM with RM30 Credit Lock
lean****************
06/Jun/2018
152 Product
Question
[12546608] Tune Talk Mobile Prepaid SIM with RM30 Credit Any update with my case?? If not Im going to claim non-arrival
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Answer
Hi,

As per their claims, parcel missing. Therefore we will send you another blank simcard to other address. Kindly call back us at 03 27820020 for further clarification as we cant reach your mobile.

Thanks.
Answered Reportgo
lean****************
04/Jun/2018
151 Shipping
Question
[12546608] Tune Talk Mobile Prepaid SIM with RM30 Credit Hi I have yet to receive the shipment, but why the mexpress tracking system already changed to sucessful delivery?
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Answer
Hi,

We will check with Mxpress regarding your parcel. Will update you once we receive feedback.

Thanks.
Answered Reportgo
lean****************
31/May/2018
150 Product
Question
[15354644] Tune Talk RM30 Reload Y can’t i purchase the reload? Its say that the mobile phone cannot be used to purchase the item..
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Answer
Hi,

Kindly contact our customer services at 03 2772 0000 for further clarification.

Thanks.
Answered Reportgo
fall****************
25/May/2018
149 Product
Question
[15354748] Tune Talk RM50 Reload Hi there it says this number is unable to purchase this top up. Please assist. Thank you
Reportgo
Answer
Hi,

Kindly contact our customer services at 03 2772 0000.

Thank you
Answered Reportgo
ljhj*******************
26/Apr/2018
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