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Product Q&A

Product Q&A
No. Topic Q&A User/Date
188 Product
Question
[15354644] Tune Talk RM30 Reload Hi..why my payment unsuccessful but my debit card amount has been deducted..please help to check..
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Answer
Hi,

As per checking, order has been cancelled from our end. Kindly check with PrestoMall for further details.

Thanks.
Answered Reportgo
ar_t**********************
28/Jul/2019
187 Product
Question
[12546743] Tune Talk Mobile Prepaid SIM with RM50 Credit Hi just to confirm, it has rm75 preloaded credit right?
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Answer
Hi,

Yes you will get additional 50% from the amount you choose when you buy the simcard.

Thanks.
Answered Reportgo
mrwa****************
30/May/2019
186 Product
Question
[12546608] Tune Talk Mobile Prepaid SIM with RM30 Credit Hi , just wanna ask if I buy this product from u and I wish to register the oku VIP plan is that possible ?
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Answer
Hi.

You will automatically be on VIP plan if you're above 60 years old or registered with OKU card. More info here: https://www.tunetalk.com/my/en/ttvp/vip

Thanks.
Answered Reportgo
nabi*******************
20/Apr/2019
185 Product
Question
[15354644] Tune Talk RM30 Reload Customers service annoying.
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Answer
Hi,

How can we assist you?

Answered Reportgo
chan**********************
06/Apr/2019
184 Product
Question
[15354644] Tune Talk RM30 Reload bos topup 30 ada stock tak
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Answer
Hi,

Sila click BUY NOW.

Selagi stock masih ada.

Thanks.
Answered Reportgo
wmiw*******************
01/Apr/2019
183 Product
Question
[15354644] Tune Talk RM30 Reload Why i key in phone number, but it show unvalid???
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Answer
Hi,

As per checking with 11th Street, there no problem with it. Kindly refresh and try again.

Thanks.
Answered Reportgo
zomo*****************
17/Mar/2019
182 Product
Question
[15354644] Tune Talk RM30 Reload No order: 201902133756611 topup tak masuk dr pagi td..
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Answer
Hi,

As per checking, reload has been credited on 2019-02-13 08:43:30

Thanks.
Answered Reportgo
hair*************************
13/Feb/2019
181 Product
[15354644] Tune Talk RM30 Reload Lock
hair*************************
13/Feb/2019
180 Product
Question
[15354748] Tune Talk RM50 Reload Can you offer also the RM100 topup?
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Answer
Hi,

We will highlighted the suggestion to 11th Street & our management.

Thanks.
Answered Reportgo
zaki**************
12/Feb/2019
179 Shipping
Question
[15354644] Tune Talk RM30 Reload hi this my order no: 201901233662849. i make payment on 6.27pm, now 8.10pm havent received topup. is this product instant topup? my number: 01115145747
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Answer
Hi,

As per checking, reload has been credited on 2019-01-23 18:28:28

Thanks.
Answered Reportgo
ngye****************
23/Jan/2019
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