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Product Q&A

Product Q&A
No. Topic Q&A User/Date
258 Shipping
[57180050] Tefal Bistro Black Cookware Set- 5pcs Lock
ha21******************
18/Oct/2018
257 Shipping
Question
[51489807] Tefal Non Stick Classic Wokpan 32cm Gas Hob Cookware A70698 [ 2 Years Warranty] U guna courier apa ya. Tengok dh out for delivery dr 8 pagi tapi sampai pukul 6 ptg sy tunggu tak sampai. Call pun tak ada. Maklumkn pd courier kalau tak jumpa alamat call sy. Takut nanti dia sent pd u balik. Selalu guna poslaju, skynet, cj century, gdex smpai je kt rumah..
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Answer
Morning dear customer, kita guna freight mark ya. MY1008296823 tracking number ni. Hari ini dah keluar untuk delivery ya. Thank you for your patience.
Answered Reportgo
wana*****************
17/Oct/2018
256 Shipping
[51489807] Tefal Non Stick Classic Wokpan 32cm Gas Hob Cookware A70698 [ 2 Years Warranty] Lock
anni******************
16/Oct/2018
255 Product
Question
[53097021] Tefal Air Fryer Fry Delight Meca White 0.8KG FX1000 Hi, I receive the parcel. However, I cannot find warranty card and no free gift as advertised. Please advised.
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Answer
Dear customer, so sorry to hear that. For the warranty you can go to any tefal service center and provide your order detail and you are entitled to 2 year warranty ya. Regarding the free gift, we will send it to you ya. So sorry for the inconveniences.
Answered Reportgo
husn*******************
16/Oct/2018
254 Product
[57999286] Tefal 1.5L Blendforce Blender 6blades Jug + 2blades Mini Chopper BL3071 Lock
priy*****************
16/Oct/2018
253 Shipping
[51489807] Tefal Non Stick Classic Wokpan 32cm Gas Hob Cookware A70698 [ 2 Years Warranty] Lock
wana*****************
15/Oct/2018
252 Shipping
Question
[53097021] Tefal Air Fryer Fry Delight Meca White 0.8KG FX1000 My payment settle on 10 oct, why until today still not shipping out??
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Answer
Dear customer, your order has been proceed and waiting for our courier partner to collect it ya. Thank you for your patience.
Answered Reportgo
husn*******************
15/Oct/2018
251 Shipping
[51489807] Tefal Non Stick Classic Wokpan 32cm Gas Hob Cookware A70698 [ 2 Years Warranty] Lock
wana*****************
15/Oct/2018
250 Shipping
Question
[51489807] Tefal Non Stick Classic Wokpan 32cm Gas Hob Cookware A70698 [ 2 Years Warranty] I dont know why..until now..i didnt get my item..i purchased 26/9/2018 and today 12/10/2018. How many days i must to wait my items.I really frustrated.kalau macam ni..lebih baik pulangkan je duit saya.Gila lama kot
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Answer
Dear customer, really sorry regarding this case. I will follow up with you and contact you again today ya.
Answered Reportgo
aley*****************
12/Oct/2018
249 Shipping
[51489807] Tefal Non Stick Classic Wokpan 32cm Gas Hob Cookware A70698 [ 2 Years Warranty] Lock
wana*****************
12/Oct/2018
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