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Product Q&A

Product Q&A
No. Topic Q&A User/Date
268 Product
Question
[51489807] Tefal Non Stick Classic Wokpan 32cm Gas Hob Cookware A70698 [ 2 Years Warranty] What courier services do you use for shipping? My tracking no start with MY and i can’t trace the shipment progress.
I ordered on 30oct my item ship out on 2 nov but until today 6 nov not yet arrive.
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nuru*****************
06/Nov/2018
267 Shipping
[51489807] Tefal Non Stick Classic Wokpan 32cm Gas Hob Cookware A70698 [ 2 Years Warranty] Lock
Phan*************************
30/Oct/2018
266 Shipping
[51489807] Tefal Non Stick Classic Wokpan 32cm Gas Hob Cookware A70698 [ 2 Years Warranty] Lock
Phan*************************
30/Oct/2018
265 Product
Question
[51489807] Tefal Non Stick Classic Wokpan 32cm Gas Hob Cookware A70698 [ 2 Years Warranty] This product Tefal wokpan description said “metal non stick” means I can metal spatula to cook w/o worrying about scratching and spoiling the surface?
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Answer
Mean the food won't stick on the pan ya, if any scratch you can go the nearest service center to claim your warranty. It has 2 year warranty ya. Thank you.
Answered Reportgo
btli****************
30/Oct/2018
264 Product
Question
[62091463] Krups Nescafe Dolce Gusto Oblo Cherry Red Capsule Coffee Machine I did not receive any dolche pods with the machine. Will it be sent separately?
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Answer
What do mean by dolche pods?
Answered Reportgo
bkra***************
26/Oct/2018
263 Shipping
Question
[51489807] Tefal Non Stick Classic Wokpan 32cm Gas Hob Cookware A70698 [ 2 Years Warranty] Is This Ready Stock In Malaysia?
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Answer
Yes, it is a ready stock product ya. Thank you.
Answered Reportgo
Poov*******************
26/Oct/2018
262 Shipping
Question
[51489807] Tefal Non Stick Classic Wokpan 32cm Gas Hob Cookware A70698 [ 2 Years Warranty] Hi, my order number is 201810122185844, ordered 2 pcs of Tefal wokpan 32cm, I only received 1 pc.
Any update for the balance and when can I receive?
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Answer
We will send it to you as soon as possible ya. Thank you.
Answered Reportgo
anni******************
25/Oct/2018
261 Product
Question
[51489807] Tefal Non Stick Classic Wokpan 32cm Gas Hob Cookware A70698 [ 2 Years Warranty] Barang selamat sampai dan dalam keadaan baik cuma tiada resit atau invoice. Macam mana nak claim warranty nanti?
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Answer
Please provide me your email address so I can send you a soft copy of the invoice ya. Thank you.
Answered Reportgo
fais*****************
24/Oct/2018
260 Product
Question
[53097021] Tefal Air Fryer Fry Delight Meca White 0.8KG FX1000 Hi, Its already a week but im still waiting for your freegift. If you have post it, please advise the tracking number. Or else, please let me know the status.
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Answer
Dear customer, can I know where did you see we have free gift?
Answered Reportgo
husn*******************
23/Oct/2018
259 Product
Question
[67759524] Tefal Non Stick Simplicity Frypan 24cm + Simplicity Non Stick Wokpan 28cm Original and made in France ? Induction?
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Answer
Yes it is originally in France ya and it is for gas hob ya. Thank you.
Answered Reportgo
pfun*************
21/Oct/2018
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