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Product Q&A

Product Q&A
No. Topic Q&A User/Date
10 Product
Question
[16642091] Takada SC-1500D(Z) Zisa 1.5L Healthy Slow Cooker (1 Year Warranty) May I know this product using what plug? Compatible to Malaysia standard plug (Type G)?
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Answer
Dear Customer,

The plug for this product is 13 AMP UK standard or 13 AMP Sirim standard.

Thank you.
Answered Reportgo
omil**************
24/Nov/2016
9 Product
[16715566] [NEW]Takada ISB-363 6-in-1 Multi-Purpose Cooker 3.5L FREE Steamer Tray (1 year Warranty) Lock
wayh*************
30/Sep/2016
8 Shipping
Question
[16642194] Takada SC-5500D(Z) Zisa 5.5L Healthy Slow Cooker (1 Year Warranty) Dear Seller,

May i know when can delivery this product to me. Because i need it urgent.

Hope you can proceed it as fast as possible.

Thank you.
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Answer
Dear Pei Yoke

Sorry for the delay in replying your message and confirming the order as we were facing some back-end issue here. WE have already resolve this issue with 11th street and everything is back to normal. We will be shipping out this item today via GDEX. I will update the tracking ID by today and you can start tracking your parcel tomorrow morning.

Thanks for your patient and I hope you will come and shop with us again. If you are facing any issue, please do not hesitate to contact me.

Have a nice day!

Regards
Tasha
YOUR HAPPY CS TEAM
Answered Reportgo
fion**************
22/Sep/2016
7 Product
Question
[16642194] Takada SC-5500D(Z) Zisa 5.5L Healthy Slow Cooker (1 Year Warranty) Dear seller,

I’d had noted u under Q & A here n called on 9/9/16 to inform u to update the tracking in 11 street so I can proceed with confirmation, Y yet do so n no action taken so far? Without ur updates we r unable to claim credit from 12 street. Please act immediately.
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Answer
Hi

Thanks for yor enquiry. Sorry about the late update of your product tracking ID. I believe you have already receive the item.

There was some backend issue that we face but ewe manage to sort it out with 11th street.

Thanks again for your purchase and I look forward to your order soon.

Do come back again and shop with us. Hope you are having a good experience with our product.

Regards
Tasha
Your Happy CS TEAM
Answered Reportgo
chri******************
13/Sep/2016
6 Product
Question
[16642194] Takada SC-5500D(Z) Zisa 5.5L Healthy Slow Cooker (1 Year Warranty) Dear seller,

Can u update the delivery tracking so I proceed with confirmation in order to claim credits from 11street. Thanks.
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Answer
Hi

Thanks for yor enquiry. Sorry about the late update of your product tracking ID. I believe you have already receive the item.

There was some backend issue that we face but ewe manage to sort it out with 11th street.

Thanks again for your purchase and I look forward to your order soon.

Do come back again and shop with us. Hope you are having a good experience with our product.

Regards
Tasha
Your Happy CS TEAM
Answered Reportgo
chri******************
09/Sep/2016
5 Shipping
Question
Reportgo
Answer
Hi

Thanks for yor enquiry. Sorry about the late update of your product tracking ID. I believe you have already receive the item.

There was some backend issue that we face but ewe manage to sort it out with 11th street.

Thanks again for your purchase and I look forward to your order soon.

Do come back again and shop with us. Hope you are having a good experience with our product.

Regards
Tasha
Your Happy CS TEAM
Answered Reportgo
chri******************
07/Sep/2016
4 Other Topics
[16642194] Takada SC-5500D(Z) Zisa 5.5L Healthy Slow Cooker (1 Year Warranty) Lock
Ange**********************
06/Jun/2016
3 Product
Question
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Answer
Hi

Thanks for your enquiry. To answer to your question. Yes it is 100% safe on the delivery to Penang. We have even ship all the way to East Malaysia. We are using GDEX and on top of that we bubble wrap our item.

Thanks and have a nice day!

Regards
Vicky
YOUR HAPPY CS TEAM!
Answered Reportgo
hoye****************
02/Jun/2016
2 Product
[16642194] Takada SC-5500D(Z) Zisa 5.5L Healthy Slow Cooker (1 Year Warranty) Lock
Ange**********************
26/May/2016
1 Product
[16642194] Takada SC-5500D(Z) Zisa 5.5L Healthy Slow Cooker (1 Year Warranty) Lock
Anni*******************
16/May/2016
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