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Product Q&A

Product Q&A
No. Topic Q&A User/Date
600 Shipping
Question
[63354178] 7 Pcs Cosmetic Blush Eyebrow Eyeshadow Brushes Makeup Brush Set with Case Bag It’s almost 2weeks but I still didn’t received th item. Can you please update the status?
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Answer
hi,dear.the shipping status is 2019-01-17 09:31
MUAR ZONE, MALAYSIA, DELIVERED : AZALINA, SHIPMENT DELIVERED, 711217015980.You can call the delivery hotline 60388008830 or go to the nearest post office to pick up.thanks
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azza******************
15/Jan/2019
599 Product
[62640757] 10Pcs Girl Rabbit Ear Hair Tie Bands Korean Style Polka Dot Ponytail Holders Lock
bens******************
15/Jan/2019
598 Product
Question
[64003408] 25Pcs Sweet Love Heart Pattern Organza Xmas Wedding Favors Jewelry Gift Bags Hi, need how many day i can receive the stock if i purchase today?
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Answer
Dear friend,glad to hear from you.we shipping the package by China post.Because item is shipping overseas,normally it will arrive in about 12-20 working days.thanks.
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rach***************
15/Jan/2019
597 Shipping
Question
[64515394] 200Pcs Rare Succulents Plant Home Garden Magic Spiral Spring Grass Bonsai Seeds 2 month has passed. I haven’t received the seed I ordered. I like a refund.
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Answer
hi,dear.the shipping status is 2018-12-14 16:29 PO & CW TANAH RATA, Item delivered. You can call the delivery hotline 1300300300 /603 8800 8830 or go to the nearest post office to pick up.thanks.
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azmi**************
14/Jan/2019
596 Product
[62938215] Waterproof Portable Nylon Beauty Travel Cosmetic Bag Makeup Case Pouch Toiletry Lock
anni******************
14/Jan/2019
595 Product
Question
[62629276] Dog Cat Puppy Hair Clips Hair Dot Hairpin Pet Grooming Topknot Accessories Order no : 201812023146445
I no receive 3 items for this order!!! 😠
Why always got short stock when I receive my parcel??!!!

Last time my order also short stock 4 items!!!
Please do refund ASAP!!!
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Answer
hi,dear.Sorry for the inconvenience you,maybe it is our warehouse colleague forget to send,I’m sorry.you can apply refund for the missing goods,thanks.
Answered Reportgo
joce**********************
13/Jan/2019
594 Product
Question
[62640723] 16Pcs Girls' 8 Colors Candy-Colored Sweet Ribbed Bowknot Hair Clips Barrettes I just received 12 pcs hair clips only not 16 pcs as description!!! Feel be cheated!!! And I notice my order less item again!!! Won’t buy again with SupperRich!!! 😠
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Answer
hi,dear.Sorry for the inconvenience you,maybe it is our warehouse colleague forget to send,I’m sorry.you can apply refund for the missing goods,thanks.
Answered Reportgo
joce**********************
13/Jan/2019
593 Product
Question
[62640745] Vintage Butterfly Flower Hairpin Rhinestone Women Duckbill Hair Clip Hair Stick Order no : 201812023146445
I no receive this item! 😠
Why always got short stock when I receive my parcel??!!!

Last time my order also short stock 4 items!!!
Please do refund ASAP!!!
Reportgo
Answer
hi,dear.Sorry for the inconvenience you,maybe it is our warehouse colleague forget to send,I’m sorry.you can apply refund for the missing goods,thanks.
Answered Reportgo
joce**********************
13/Jan/2019
592 Product
Question
[62640755] Lady Girl Sweet Big Bowknot Ribbon Headband Bow Vintage Hair Decor Accessories Order no : 201812023146445
I no receive this item! 😠
Why always got short stock when I receive my parcel??!!!

Last time my order also short stock 4 items!!!
Please do refund ASAP!!!
Reportgo
Answer
hi,dear.Sorry for the inconvenience you,maybe it is our warehouse colleague forget to send,I’m sorry.you can apply refund for the missing goods,thanks.
Answered Reportgo
joce**********************
13/Jan/2019
591 Other Topics
Question
[64538174] 18inch Throw Pillow Case Mountains Sea Forest Scenery Peach Skin Cushion Cover I still can’t see the image. Maybe the format can’t be read by my phone and pc. But I really want the stay wild moon child in turquoise
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Answer
hi,dear.the stay wild moon child in turquoise is no.4 .
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iqa_*******************
13/Jan/2019
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