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Secret Recipe

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Secret Recipe

Product Q&A

Product Q&A
No.	Topic	Q&A	User/Date
182	Other Topics	Question [20901317] [Secret Recipe] RM10 E-Cash Voucher for Food, Desserts, and Drinks Can? Reportgo Answer Hi, yes you can combine e-vouchers to purchase a whole cake =) Answered Reportgo	lyj1***************** 28/Nov/2017
181	Product	Question [20901317] [Secret Recipe] RM10 E-Cash Voucher for Food, Desserts, and Drinks Can i use 10 piece e-voucher one time at the shop? Tq Reportgo Answer Hi, yes you may. There is no usage limit for the e-vouchers. Answered Reportgo	cat1*************** 23/Nov/2017
180	Product	Question [20815130] [Secret Recipe] RM50 E-Cash Voucher for Food, Desserts, and Drinks Why is this evoucher not available in penang? Reportgo Answer Thank you for sharing your feedback with us. We have forwarded it on to management for further consideration. Answered Reportgo	skdi************** 09/Nov/2017
179	Product	Question [20815130] [Secret Recipe] RM50 E-Cash Voucher for Food, Desserts, and Drinks May i show the voucher purchased through online? Reportgo Answer Hi, the e-voucher must be shown to the outlet staff on the mobile app so that they can process the redemption Answered Reportgo	nuru****************** 08/Nov/2017
178	Product	[20815130] [Secret Recipe] RM50 E-Cash Voucher for Food, Desserts, and Drinks Lock	nuru****************** 08/Nov/2017
177	Return/Cancellation	Question [20901317] [Secret Recipe] RM10 E-Cash Voucher for Food, Desserts, and Drinks Regarding from my evoucher cannot be redeemed by apps before, I’ve sent my query in customers feedback, but I still can’t attach the screeshots of my evouchers.. can i just email to you the evouchers and get the refund? Reportgo Answer Hi Nurul, Customer Service has checked and confirmed that they didn't receive any email under your name. Please do send an email directly to feedback@secretrecipe.com.my and we'll follow-up with you from there. Answered Reportgo	myse******************* 04/Nov/2017
176	Other Topics	Question [20901317] [Secret Recipe] RM10 E-Cash Voucher for Food, Desserts, and Drinks I’ve bought 3 e-vouchers of Secret Recipes worth RM30, I redeem it at Kuala Selangor Secret Recipe, but the staff said the vouchers are not be abled to be redeemed as there is no button redeem in my apss.. so, how about my evouchers? How can I use it? Reportgo Answer Hi Nurul, so sorry for the inconvenience caused. Please email us via the feedback form on our website and please attach screenshots of your e-vouchers on the mobile app. There might be some technical error causing the button from not appearing. Answered Reportgo	myse******************* 23/Oct/2017
175	Other Topics	Question [20901317] [Secret Recipe] RM10 E-Cash Voucher for Food, Desserts, and Drinks I’ve bought 3 e-vouchers of Secret Recipes worth RM30, I redeem it at Kuala Selangor Secret Recipe, but the staff said the vouchers are not be abled to be redeemed as there is no button redeem in my apss.. so, how about my evouchers? How can I use it? Reportgo Answer Hi Nurul, so sorry for the inconvenience caused. Please email us via the feedback form on our website and please attach screenshots of your e-vouchers on the mobile app. There might be some technical error causing the button from not appearing. Answered Reportgo	myse******************* 23/Oct/2017
174	Product	[20815130] [Secret Recipe] RM50 E-Cash Voucher for Food, Desserts, and Drinks Lock	habi******************** 10/Oct/2017
173	Product	[20901317] [Secret Recipe] RM10 E-Cash Voucher for Food, Desserts, and Drinks Lock	amel*************** 02/Oct/2017

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