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Secret Recipe

Product Q&A

Product Q&A
No.	Topic	Q&A	User/Date
212	Product	Question [20901317] [Secret Recipe] RM10 E-Cash Voucher for Food, Desserts, and Drinks Hi, i haven’t redeem my voucher yet since got error code. But now the error code appeared with redeemed status. Can someone assist me? My order no is 201805299986113 Reportgo Answer Hi, 11street Customer Service will follow-up with you on this matter directly. Thank you. Answered Reportgo	kim.**************** 25/Jun/2018
211	Product	Question [20815130] [Secret Recipe] RM50 E-Cash Voucher for Food, Desserts, and Drinks please restock voucher RM10 Reportgo Answer Hi, the vouchers have been restocked. Please try to make your purchase again. Answered Reportgo	jias***************** 20/Jun/2018
210	Product	Question [20901317] [Secret Recipe] RM10 E-Cash Voucher for Food, Desserts, and Drinks No plan on expanding to Johor? Reportgo Answer Hi there, we're sorry as only 10 selected outlets are participating in the e-voucher programme currently. Answered Reportgo	fird********************* 10/Jun/2018
209	Product	Question [20901317] [Secret Recipe] RM10 E-Cash Voucher for Food, Desserts, and Drinks Hi, i purchased the voucher but no verification code available. It just appear issued error for all the voucher & i cannot used it to purchase the cake. Reportgo Answer Hi, thank you for your feedback. We have notified 11street's Customer Service Dept to follow-up with you directly on this matter. Answered Reportgo	kim.**************** 29/May/2018
208	Product	Question [20815130] [Secret Recipe] RM50 E-Cash Voucher for Food, Desserts, and Drinks Hi. Redemption at Jusco Cheras you mean at Jusco/AEON Cheras Selatan, opposite to Columbia Asia Hospital Cheras? Reportgo Answer Hi, yes that's the correct outlet, near Columbia Hospital Cheras Answered Reportgo	najw**************** 27/May/2018
207	Product	Question [20815130] [Secret Recipe] RM50 E-Cash Voucher for Food, Desserts, and Drinks please restock voucher RM10 Reportgo Answer Hi, please try to make your purchase again. The stock level should already be refreshed. Answered Reportgo	wei_***************** 19/May/2018
206	Product	Question [20815130] [Secret Recipe] RM50 E-Cash Voucher for Food, Desserts, and Drinks can i used combine two voucher to buy one cake Reportgo Answer Hi, yes you can combine 2 e-vouchers but any excess balance is non-refundable nor exchangeable for cash Answered Reportgo	siew******************* 17/May/2018
205	Product	Question [20901317] [Secret Recipe] RM10 E-Cash Voucher for Food, Desserts, and Drinks Hi, my purchase failed to display the code for redemption after I made payment for order no. 201805139628779, hence I was unable to redeem at the Bandar Baru Ampang outlet just now and I paid by myself. Kindly assit to rectify. Can I get back the refund? Reportgo Answer Hi, 11street Customer Service will contact you directly regarding the voucher code issue and refund. Sorry for the inconvenience caused. Answered Reportgo	tiff******************** 13/May/2018
204	Product	Question [20901317] [Secret Recipe] RM10 E-Cash Voucher for Food, Desserts, and Drinks why no redemption counter at Johor Bahru ? Reportgo Answer Thank you for your feedback. Currently we are limiting the e-vouchers to 10 participating outlets. Answered Reportgo	ang_******************** 01/May/2018
203	Other Topics	Question [20815130] [Secret Recipe] RM50 E-Cash Voucher for Food, Desserts, and Drinks can redeem voucher in public holiday? Reportgo Answer Yes, you can use the vouchers anytime including public holidays. Answered Reportgo	losi*************** 23/Apr/2018

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