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Seagate Concept Store

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Product Q&A

Product Q&A
No. Topic Q&A User/Date
122 Shipping
Question
[20655168] Seagate Backup Plus Slim USB3.0 Portable Drive (1TB) order no : 201703162556478
hi payment make, when can delivery? when can i received?
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Answer
Good day,

Your item will ship out by today - EN361765323MY
Please do not hesitate to contact us for any further inquiry or email to support@aoneplus.com
Answered Reportgo
ttti*********************
17/Mar/2017
121 Product
Question
[23329660] Seagate 2TB Backup Plus Ultra Slim USB3.0 Portable Drive 201703142488337 received hard disk and pouch, but not the bear. please advise.
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Answer
Good day,

Apologize for the inconvenience, our support service team will soon contact to assist you.
Please do not hesitate to contact us for any further inquiry or email to support@aoneplus.com
Answered Reportgo
yhan****************
16/Mar/2017
120 Product
[20144384] Seagate 1.5TB New Expansion USB3.0 Portable External Hard Drive (Black) - STEA1500400 Lock
cath***************
02/Mar/2017
119 Product
[20084752] Seagate FireCuda 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Gaming SSHD Hybrid Hard Drive (1TB / 2TB) Lock
ying******************
23/Feb/2017
118 Shipping
Question
[18752711] Seagate Surveillance HDD SATA Hard Drive - (1TB/2TB/3TB/4TB/6TB) Hi when can i get this hdd?mine hdd already faulty.
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Answer
Good day,

Your order is under process, our support team will update to you if any issue. Kindly, Please do not hesitate to contact us for any further inquiry or email to support@aoneplus.com
Answered Reportgo
lire****************
09/Feb/2017
117 Product
Question
[19992429] Seagate® Barracuda 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive - (1TB-4TB) Hi, If I from Penang, where can I do the claim if the HDD spoiled?
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Answer
Good day,

We able to help claim for customer if the item purchase from us and there is some T&C need to be followed. For more information kindly email to support@aoneplus.com . Thank you
Answered Reportgo
bbwo****************
05/Feb/2017
116 Product
Question
[23329660] Seagate 2TB Backup Plus Ultra Slim USB3.0 Portable Drive Both free gift Leather Case & Seagate Bear still available? Pls advise. U still send via Pos Laju? Pls advise. Tq
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Answer
Good day,
Yes, we still left Leather Case & Seagate Bear. Using poslaju
Answered Reportgo
ccli*****************
01/Feb/2017
115 Product
Question
[23329660] Seagate 2TB Backup Plus Ultra Slim USB3.0 Portable Drive Is titanium 2tb seagate ultra slim with leather pouch ready stock ?
Is this product you selling matches the picture you put on this page?
(please don’t give us outdated version like maybe previous version ultra slim SDD/HDD)
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Answer
Hi,

Yes, stock still available. Same unit we advertise in online.
Answered Reportgo
edva****************
01/Feb/2017
114 Product
Question
[18775604] Seagate 500GB Wireless Mobile Storage Portable External Hard Disk When will others color restock?
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Answer
Good day,

Now temporary other color all have no stock, except green.
Answered Reportgo
trac*****************
24/Jan/2017
113 Product
Question
[18772498] Seagate® Backup Plus Ultra Slim USB3.0 Portable Drive + Free Leather Pouch (2TB-1TB) ’All products with warranty period over one year can be sent by SEAGATE CONCEPT STORE to (and from) the manufacturer’s Service Centre at the customer’s expense after 1st year from date of purchase’

Second year onwards, no warranty? could u explain above statement? what expense u means?
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Answer
Good day,

Apologize for the confusing warranty info, Warranty for unit request are under 3 years manufacturer warranty and still able to direct to SEAGATE CONCEPT STORE for claim warranty. The Shipment fee for return and resend will be bear by customer as it under warranty.
Answered Reportgo
tzus*****************
23/Jan/2017
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