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Product Q&A

Product Q&A
No. Topic Q&A User/Date
899 Shipping
Question
Reportgo
Answer
Dear Valued Customers,
Thank you for your kind patience in regards to the delayed shipment of your order.
The good news is that the dispute with 11 Street is close to being resolved. Therefore, we foresee that your order will be shipped to you within 7-10 working days.
We apologise once again for this unfortunate occurrence and thank you for your understanding!

Regards,
Plus+ Online
Answered Reportgo
rina*************
07/Oct/2018
898 Shipping
Question
[67377769] Xiaomi POCOPHONE F1, Available In 128GB, INTERNATIONAL SET sy telah buat payment pada 4/10/2018...oder number #201810042025864..Bila item ini akan di pos? harap dapat update progress...Thanks
Reportgo
Answer
Dear Valued Customers,
Thank you for your kind patience in regards to the delayed shipment of your order.
The good news is that the dispute with 11 Street is close to being resolved. Therefore, we foresee that your order will be shipped to you within 7-10 working days.
We apologise once again for this unfortunate occurrence and thank you for your understanding!

Regards,
Plus+ Online
Answered Reportgo
fara***********************************
06/Oct/2018
897 Return/Cancellation
Question
[67377654] Xiaomi POCOPHONE F1, Available In 64GB, INTERNATIONAL SET I would like to cancel my order. Is it still possible to get refund even if the shipping status is ’preparing for shipment’?
Reportgo
Answer
hi buyer, cancellation is approved
Answered Reportgo
fiz_*************************
06/Oct/2018
896 Shipping
Question
[67042396] Huawei P20 Pro, Original Huawei Malaysia Set Order No.:201810052041907 Hi, can I know when can send out my phone, it’s quite urgent becoz old my phone can’t work anymore
Reportgo
Answer
Dear Valued Customers,
Thank you for your kind patience in regards to the delayed shipment of your order.
The good news is that the dispute with 11 Street is close to being resolved. Therefore, we foresee that your order will be shipped to you within 7-10 working days.
We apologise once again for this unfortunate occurrence and thank you for your understanding!

Regards,
Plus+ Online
Answered Reportgo
chia******************
06/Oct/2018
895 Product
Question
[67377654] Xiaomi POCOPHONE F1, Available In 64GB, INTERNATIONAL SET 201809221825869. Product have not yet arrived. What kind of disputes do u guys have with 11street? Do resolve fast as patience is growing thin by the day. Tq.
Reportgo
Answer
Dear Valued Customers,
Thank you for your kind patience in regards to the delayed shipment of your order.
The good news is that the dispute with 11 Street is close to being resolved. Therefore, we foresee that your order will be shipped to you within 7-10 working days.
We apologise once again for this unfortunate occurrence and thank you for your understanding!

Regards,
Plus+ Online
Answered Reportgo
fiz_*************************
06/Oct/2018
894 Shipping
Question
[67377654] Xiaomi POCOPHONE F1, Available In 64GB, INTERNATIONAL SET Dear seller, please put the info whether the product is pre-order or ready stock as this confuses the customers and disappoint us. And I have placed an order since 2 weeks ago and the shipping status is still not updated? do you guys order this from china or india? Tq.
Reportgo
Answer
Dear Valued Customers,
Thank you for your kind patience in regards to the delayed shipment of your order.
The good news is that the dispute with 11 Street is close to being resolved. Therefore, we foresee that your order will be shipped to you within 7-10 working days.
We apologise once again for this unfortunate occurrence and thank you for your understanding!

Regards,
Plus+ Online
Answered Reportgo
fiz_*************************
06/Oct/2018
893 Shipping
Question
[67044764] Honor Play, Original Honor Malaysia Set Boss, how long going to ship the order? The order placed 2 days ago, purple color.
Reportgo
Answer
Dear Valued Customers,
Thank you for your kind patience in regards to the delayed shipment of your order.
The good news is that the dispute with 11 Street is close to being resolved. Therefore, we foresee that your order will be shipped to you within 7-10 working days.
We apologise once again for this unfortunate occurrence and thank you for your understanding!

Regards,
Plus+ Online
Answered Reportgo
chee**********************
06/Oct/2018
892 Product
Question
Reportgo
Answer
Dear Valued Customers,
Thank you for your kind patience in regards to the delayed shipment of your order.
The good news is that the dispute with 11 Street is close to being resolved. Therefore, we foresee that your order will be shipped to you within 7-10 working days.
We apologise once again for this unfortunate occurrence and thank you for your understanding!

Regards,
Plus+ Online
Answered Reportgo
ally*****************
05/Oct/2018
891 Product
Question
Reportgo
Answer
Dear Valued Customers,
Thank you for your kind patience in regards to the delayed shipment of your order.
The good news is that the dispute with 11 Street is close to being resolved. Therefore, we foresee that your order will be shipped to you within 7-10 working days.
We apologise once again for this unfortunate occurrence and thank you for your understanding!

Regards,
Plus+ Online
Answered Reportgo
she_******************
05/Oct/2018
890 Product
Question
[67377654] Xiaomi POCOPHONE F1, Available In 64GB, INTERNATIONAL SET May I know do you have sell in any other website besides 11street? If yes? May I know which website and name please? Thank you
Reportgo
Answer
Dear Valued Customers,
Thank you for your kind patience in regards to the delayed shipment of your order.
The good news is that the dispute with 11 Street is close to being resolved. Therefore, we foresee that your order will be shipped to you within 7-10 working days.
We apologise once again for this unfortunate occurrence and thank you for your understanding!

Regards,
Plus+ Online
Answered Reportgo
woei*******************
05/Oct/2018
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