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Product Q&A

Product Q&A
No. Topic Q&A User/Date
19 Product
Question
[1201319] PROLiNK PKM3810B Bluetooth Wireless Multimedia Keyboard Can this keyboard use for Mac?
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Answer
Yes can
Answered Reportgo
thai***************
22/Jun/2016
18 Product
Question
[1204458] PROLiNK PHB6001E Fervor Basic Super-Slim Bluetooth Stereo Headset (1-Year Warranty) Hi, I’m new with technology. Is is bluetooth=wireless? How do i connect or pair it with my new Samsung Galaxy S7 Edge? Can you show or teach me? By the way, what is Fervor Basic? Kindly reply back to me as soon as possible...
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Answer
The pairing method is same as how you pair with you bluetooth earphone. There will be Installation Guide attached.
The difference of each models is on the design.
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joon***************
07/Jun/2016
17 Product
Question
[327783] PROLiNK PIC2001WE Wireless HD IP Camera / IPCAM with Wireless Range Extender (1-Year Warranty) Is it original Prolink product? How to install? Can i nail or screw it on the wall? Do i need to update the software every time? Is it night-vision enabled? Please reply back to me as soon as possible...
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Answer
Sorry for overlooked your message:
1. Yes it is genuine from PROLiNK
2. There is a base for your to mount on wall or ceiling.
3. You need minimum lighting to see at night.
Answered Reportgo
joon***************
07/Jun/2016
16 Shipping
Question
[327783] PROLiNK PIC2001WE Wireless HD IP Camera / IPCAM with Wireless Range Extender (1-Year Warranty) Hi, may i know the parcel can arrive my doorstep if the payment make today? Location : Port Klang (klang valley)
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Answer
Hi,
If make payment before 12pm, we will deliver the goods on the same day and you will probably receive the goods by next day.
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ezen************
28/Apr/2016
15 Shipping
Question
[327783] PROLiNK PIC2001WE Wireless HD IP Camera / IPCAM with Wireless Range Extender (1-Year Warranty) plz check where is my Ipcam go ?
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Answer
Hi,
We have contacted you this morning, Ms.Linda is checking and will follow up closely today.
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bray******************
18/Apr/2016
14 Product
Question
[357073] PROLiNK PMG9002 FURAX 7-Colour Illuminated Gaming Mouse (1-Year Warranty) How long the cable?
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Answer
Hi,
It is 1.5 meter.
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clau***************
16/Apr/2016
13 Shipping
Question
[327783] PROLiNK PIC2001WE Wireless HD IP Camera / IPCAM with Wireless Range Extender (1-Year Warranty) why your tracking number is to North Malaysia , my address is JOHOR plz check.
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Answer
Hi,
We will double check and get back to you on Monday 18/04.
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bray******************
16/Apr/2016
12 Product
Question
[357083] PROLiNK PKGM9301 EGREGIUS Illuminated Multimedia Gaming Keyboard (1-Year Warranty) hi . How do we register for the warranty ? Please be responsive .

Thanks
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Answer
Dear Sir,

As per our telecon fyi the serial nr. of PKGM-9301 PROLINK EGREGIUS: 650837150300859. You may contact us at 03 8024 9151. TQ
Answered Reportgo
shin******************
24/Mar/2016
11 Product
Question
[327783] PROLiNK PIC2001WE Wireless HD IP Camera / IPCAM with Wireless Range Extender (1-Year Warranty) Hi, any camera recording software for Windows?
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Answer
Hi,
Yes the product comes with free Windows software called LiteView.
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ykpa****************
20/Mar/2016
10 Shipping
Question
[330196] PROLiNK PIC1007WP Wireless-N Mega-Pixel Pan/Tilt IP Camera / Dual Lens / PIR and Temperature Sensor I would like to purchase this product but I would like to know:

1. Is there stock availability for the product?
2. How soon can I receive the product after payment?

Please advise. Thank you.
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Answer
Hi,
1. Yes we still have stock for PIC1007WP.
2. Once confirm payment we will deliver the goods on the same day or latest on next day. Usually customer shall then receive the goods within 2-3 days.
Answered Reportgo
edwa******************
19/Mar/2016
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