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Princess

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Product Q&A

Product Q&A
No. Topic Q&A User/Date
104 Shipping
[28629957] Princess Gladiator Wedges Gold Lock
emil*******************
21/Jun/2017
103 Shipping
Question
[28629956] Princess Symphony Low Sleep On Heels Brown Would it be able to reach before Eid if I buy today ?
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Answer
Contact us at www.Facebook.com/PrincessShoes or call us at 0377854185 we deliver to KL Puchong and PJ area before Raya
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irma*********************
20/Jun/2017
102 Exchange
[29858187] Viani Comfort Easy Slip on Soft Sandals Black TS4204-06 Lock
Wang***************
19/Jun/2017
101 Product
[28629967] Princess Gladiator Strappy Platform Sandals with comfortable soles in Black Lock
dodo******************
19/Jun/2017
100 Product
[28629877] Princess Ballerina Flexible Flats Beige Lock
xuan******************
19/Jun/2017
99 Product
Question
[28629967] Princess Gladiator Strappy Platform Sandals with comfortable soles in Black Hi...still got this price on this sandal? how long days will be taken for shipping.? Tq
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Answer
we still have stock. can i know your address? we can do drop shipping if location near us. if not skynet will takes 3-5 days
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dodo******************
17/Jun/2017
98 Product
Question
[28629925] Princess Low Heel Slip On GREY BLACK I have contacted customer service, she agreed to refund but no action taken. I’ve been making numerous calls to your customer service.

Please do not drag till the 7 days is over. I already taken immediate action to contact customer service on the next working day after receiving the wrong product.

Please refund IMMEDIATELY!
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Answer
dear customer, we have noted with your exchange, 7 days is just to notify us. =) we have contacted and will do a full refund when the item is received, we also have arranged the item pick up. Do please wait for the delivery person to arrange their time to pick up the item. Thank you =)

Do Click on the EXCHANGE & REFUND link provided on your email. The refund will proceed from there.
Answered Reportgo
bble****************
17/Jun/2017
97 Product
Question
[40907329] Scholl Women Slip On Heel Clogs LD2349 What country size for this shoes? UK, US or MY?
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Answer
dear customer,
this is MALAYSIA size.
if you have any size enquires please do let us know.
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saif*************************
16/Jun/2017
96 Shipping
[28629893] Princess Wedge Pump With Gold Buckle Black Lock
lchi******************
15/Jun/2017
95 Product
Question
[28629966] Princess Gladiator Strappy Platform Sandals with Comfortable Soles in Brown Hi, just to ask...is this sandal can be exchange if ordered size doesnt fit? Tq
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Answer
hi,
you can exchange size depending on stock availability, or other designs same price.
however postage fees are borne by customer.
Customer may walk in to our existing retail for stock exchange too with prior notification with our Customer service number 0377854185. We try to accommodate our customers requirement as much as possible as we know that online purchases is difficult especially for shoes. Do let us know or FB text us PrincessShoes for info. =) we willing to give advices and solve problems.
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dodo******************
14/Jun/2017
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