icon

PINENG

판매만족도 별5개 (100%)
Add! Favourite Store

Product Q&A

Product Q&A
No. Topic Q&A User/Date
1514 Product
Question
Reportgo
Answer
Hi not sure about it. Please check your phone specs on google does it support wireless charging or not. Thank You!
Answered Reportgo
ihsa*********************
06/Jul/2019
1513 Product
Question
Reportgo
Answer
Sorry can't post power bank to East malaysia.
Answered Reportgo
ultr******************
13/Jun/2019
1512 Product
Question
[18890280] Pineng Powerbank PN969 20000mAh PN 969 Hi, I had send a private message but no one is answering. I have received the power bank but the power bank is broken. Please reply asap.
Reportgo
Answer
Hi 1 year warranty is for battery if power bank stop working you can claim please contact us via whatsapp chat @017-2222063 in office hours. Thank you
Answered Reportgo
elis******************
10/Jun/2019
1511 Exchange
[18890280] Pineng Powerbank PN969 20000mAh PN 969 Lock
elis******************
04/Jun/2019
1510 Shipping
[19296640] 100% Original PINENG Power Bank PN 983 10000mAh, PN983 Powerbank Lock
amuh*********************
25/May/2019
1509 Other Topics
Question
[18890280] Pineng Powerbank PN969 20000mAh PN 969 Hi, what should I insert under "Input micro Usb" column?
Reportgo
Answer
Its micro usb port to charge power bank via micro usb android cable.
Answered Reportgo
scwo****************
24/May/2019
1508 Product
[19296640] 100% Original PINENG Power Bank PN 983 10000mAh, PN983 Powerbank Lock
amuh*********************
24/May/2019
1507 Other Topics
Question
[18890280] Pineng Powerbank PN969 20000mAh PN 969 what is the segment for input micro usb for?
Reportgo
Answer
Sorry didn't get you. Please repeat what you want to know
Answered Reportgo
scwo****************
22/May/2019
1506 Other Topics
Question
[19696979] 100% Original PINENG Power Bank PN-999 20000mAh, PN 999 High Capacity PN999 Powerbank Hi. I purchased the powerbank on 26/2/2019.

The Order No. : 201902263821929

Yesterday, I can’t use the powerbank because I cannot turn it on. It won’t charge my phone.

How can I claim the warranty for this product?

Thank You

Regards,
Rizal
Reportgo
Answer
Please change charging cable and check. If built in cable and usb port both not working only then can claim. Please conact us via whatsapp for claim if not working at all. 017-2222063
Answered Reportgo
daga*******************
11/May/2019
1505 Return/Cancellation
Question
[22492842] Pineng Powerbank PN951 10000mAh PN 951 Hello, I would like to claim the warranty. 201904284056195 The power bank takes a few days to be charged.It used to be charged full within a few hours but now it takes a few days.
Reportgo
Answer
Hi Charging speed depends on adapter power and cable.
please change charging cable. Even your cable is fine must change it.
Answered Reportgo
chee*********************
11/May/2019
1 2 3 4 5 6 7 8 9 10