icon

PHOENIX GLOBAL SOLUTION

판매만족도 별5개 (0%)
Add! Favourite Store

PHOENIX GLOBAL SOLUTION

Product Q&A

Product Q&A
No. Topic Q&A User/Date
105 Shipping
Question
[40891337] Kao Megurism Steam Eye Mask / Kao Eye Mask 14pack/box Hi Seller, please advise shipping status asap... it has been more than 3 weeks since order placement on 13 Jul17. Thanks.
Reportgo
Answer
Apologies on the delay, i was not realize on this. Your order being ship out next working days, but it seem hanging at KLIA for few weeks. I had reported this issue to Poslaju, they need some time to investigate what going on and will notify me soon. Poslaju report ID: 1708010161...
8/8/2017- I had check with Poslaju the parcel now at butterworth, poslaju will contact you soon. kindly ensure your phone number is correct as i was not able to reach you from the number given at 11street.
10/8/2017 - Hi Brenda, Poslaju and I is not able to contact you, would you please contact poslaju 1300300300 or me asap. TQ
Answered Reportgo
bren********************
04/Aug/2017
104 Product
Question
Reportgo
Answer
Hi ms Gan, I had sent you a whatapps yesterday that your order is being ship by poslaju yesterday morning and my girl forgotten to tear off the poslaju copy and you agree will sent me the snapshot of poslaju copy when you received. Did you still remember?
Another customer oledi sent me the copy, i think the poslaju is on the way...
Answered Reportgo
ganf***************
25/Jul/2017
103 Product
Question
[27306939] Kao Megurism Steam Eye Mask / Kao Eye Mask 10pack Mix with 5 scents I read a customer review said that he/she received a fake product.may I know the details or explanations so that I can buy it without any doubts.
Reportgo
Answer
I purchase this product from a china supplier and they told me that the product is not fake. When i received this product, i can't differentiate as the box all are same. I had done qc check and eye mask test my own. It seem good for my eye blood circulation and fall on sleep. This is what i can share with you but if you really feel that not confident you may look other's product from our shop. TQ
Answered Reportgo
ganf***************
22/Jul/2017
102 Product
Question
[27306939] Kao Megurism Steam Eye Mask / Kao Eye Mask 10pack Mix with 5 scents I read a customer review said that he/she received a fake product.may I know the details or explanations do that I can buy I can buy it without any doubts.
Reportgo
Answer
I purchase this product from a china supplier and they told me that the product is not fake. When i received this product, i can't differentiate as the box all are same. I had done qc check and eye mask test my own. It seem good for my eye blood circulation and fall on sleep. This is what i can share with you but if you really feel that not confident you may look other's product from our shop. TQ
Answered Reportgo
ganf***************
22/Jul/2017
101 Product
Question
[40891337] Kao Megurism Steam Eye Mask / Kao Eye Mask 14pack/box I’m sorry that I drop a question in the wrong box... There’s no problem with your products.really sorry for it.
Reportgo
Answer
noted
Answered Reportgo
ganf***************
22/Jul/2017
100 Product
Question
[40891337] Kao Megurism Steam Eye Mask / Kao Eye Mask 14pack/box I read a customer review said that he/she received a fake product.may I know the details or explanations do that I can buy I can buy it without any doubts.
Reportgo
Answer
refer to yr next post, you had wrong post the question in this product. Noted.
Answered Reportgo
ganf***************
22/Jul/2017
99 Product
[26009246] Fairy Cream Pigmentation cream 华瑞凯琳贵妇神仙膏 38g Lock
ruth****************
05/Jul/2017
98 Product
Question
[40891337] Kao Megurism Steam Eye Mask / Kao Eye Mask 14pack/box so if i purchase two boxes of it will have additional 6 pieces?
Reportgo
Answer
yes. free 6cps but random scents.
Answered Reportgo
k.sh******************
05/Jul/2017
97 Product
Question
Reportgo
Answer
Yes, Ready stock. You may login your order.
Answered Reportgo
sukm******************
02/Jul/2017
96 Product
Question
Reportgo
Answer
Expiry Date: 10/2/2020
Answered Reportgo
jacq*********************
01/Jul/2017
1 2 3 4 5 6 7 8 9 10