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Product Q&A

Product Q&A
No. Topic Q&A User/Date
1104 Shipping
Question
[26017416] ProDiet 8KG (Ocean Fish/Chicken Tuna/Mackerel) Dry Cat Food X2 (total 16kg) With Wet Cat Food X2 Can Hi, please check my order 201811253045905. Already pass 7 days still not receive. Before took less than 7 days to deliver. Why?
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Answer
May I know received parcel?
Answered Reportgo
m_fa****************
03/Dec/2018
1103 Shipping
Question
[26017416] ProDiet 8KG (Ocean Fish/Chicken Tuna/Mackerel) Dry Cat Food X2 (total 16kg) With Wet Cat Food X2 Can Hi, please check my order 201811253045905. Already pass 7 days still not receive. Before took less than 7 days to deliver. Why?
Reportgo
Answer
May I know received parcel?
Answered Reportgo
m_fa****************
03/Dec/2018
1102 Product
[26017416] ProDiet 8KG (Ocean Fish/Chicken Tuna/Mackerel) Dry Cat Food X2 (total 16kg) With Wet Cat Food X2 Can Lock
makt*************************
01/Dec/2018
1101 Product
Question
[305234] ProDiet 85G Ocean Fish Wet Cat Food X 48 Packs Hi. Until now i dont get the replacement of 2 box cat food as you inform me in whatsapp. What happen? Any explanation about that???????
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Answer
parcel return already?
Answered Reportgo
dzul************
01/Dec/2018
1100 Product
Question
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Answer
what product
Answered Reportgo
l33.****************
29/Nov/2018
1099 Exchange
Question
[308867] Blackwood All Life Stages Salmon Meal & Brown Rice Recipe 6.8 KG Last week I received a broken packagin blackwood salmo 13.63kg and ask for the courier to exchange back to you. Can I get a new tracking code? Thanks
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Answer
Dear customer, may I have your order number?
Answered Reportgo
cute**************
27/Nov/2018
1098 Shipping
Question
[26017416] ProDiet 8KG (Ocean Fish/Chicken Tuna/Mackerel) Dry Cat Food X2 (total 16kg) With Wet Cat Food X2 Can MY1008987422 my order. Hasn’t arrived yet. It had been shipped out on Wednesday but why it takes so long to reach here. Please I keep me update and check it out.
Reportgo
Answer
parcel delivered
Answered Reportgo
tpol**************
26/Nov/2018
1097 Shipping
Question
[26017416] ProDiet 8KG (Ocean Fish/Chicken Tuna/Mackerel) Dry Cat Food X2 (total 16kg) With Wet Cat Food X2 Can MY1008987422 . I haven’t received the product. Got a message ready to be shipped out but until now not yet arrived. It took so long. Please update me
Reportgo
Answer
parcel delivered
Answered Reportgo
tpol**************
26/Nov/2018
1096 Shipping
Question
[26017416] ProDiet 8KG (Ocean Fish/Chicken Tuna/Mackerel) Dry Cat Food X2 (total 16kg) With Wet Cat Food X2 Can MY1008987422 . I haven’t received the product. Got a message ready to be shipped out but until now not yet arrived. It took so long. Please update me
Reportgo
Answer
Dear customer, status show delivered ya.
Answered Reportgo
tpol**************
26/Nov/2018
1095 Shipping
Question
Reportgo
Answer
Status show delivered
Answered Reportgo
tpol**************
25/Nov/2018
1094 Product
Question
[26017416] ProDiet 8KG (Ocean Fish/Chicken Tuna/Mackerel) Dry Cat Food X2 (total 16kg) With Wet Cat Food X2 Can Kindly let your warehouse know that the mackerel 8kg i received, on the packaging it did mentioning 500g x 16 but when open only we found out no separated packing. It comes in 1 big pack.
Thanks
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Answer
500gx16
Answered Reportgo
lgw3*************
24/Nov/2018
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