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Product Q&A

Product Q&A
No. Topic Q&A User/Date
523 Shipping
Question
[1312855] PAMICA OHIO Bean Bag Chair 2.5kg Order no. 201712134262953, the status at Gdex not update since 13Dec, what a poor service of Gdex, will need to use for gift in tomorrow company annual dinner, if not receive by tomorrow, i will cancel the order
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Answer
Hi there,

We just call to GDEX this morning 03-6419 5003. They're mentioned received too many parcels since date 12.12 and caused to warehouse was congested now. They will ship out asap. I'll keep follow up the delivery status.
Sorry for the inconvenience caused to you.
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cass********************
18/Dec/2017
522 Shipping
Question
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Answer
Hi there,

We just call to GDEX this morning, they're mention received too many parcels since date 12.12 and caused to warehouse was congested now.

So we can't promise/advise the shipping period right now.

Sorry for the inconvenience caused.
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elai*******************
17/Dec/2017
521 Product
Question
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Answer
Dear customer,

Steps to Clean the Bean Bag:

1) Begin by carefully opening the zipper on the bean bag and removing the beans. Place them in a large bin or bag to contain them until the cover is clean. (if you place the cover in the washing machine, wash it with a mild, bleach free)

2) Gently clean any areas that have dirt or stains.

3) Rinse thoroughly with clean water and a clean cloth.

4) Hang the cover to dry

5) Once clean, refill with the beans.

Thank you for your inquiry.
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Shuk****************
13/Dec/2017
520 Product
Question
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Answer
Hi,

Due to we received a lot of demands from customer recently, we will produce two New colous which is White and Oak in month of Jan 2018. Probably by early of Jan.
Thanks for your comment to us~
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lind*********************
03/Dec/2017
519 Product
[1312855] PAMICA OHIO Bean Bag Chair 2.5kg Lock
alvy****************
02/Dec/2017
518 Product
[16173816] PAMICA JERICHO Adjustable Double Pole Garment Rack Lock
mylo*******************
01/Dec/2017
517 Product
[16173816] PAMICA JERICHO Adjustable Double Pole Garment Rack Lock
mylo*******************
01/Dec/2017
516 Product
Question
[13687445] PAMICA Set of 2 Flexipole No Tools Side Tables in Black Oak Finishing May I know the this pricing is for 1 pc or 2 pc ? If order, when can receive the good?
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Answer
Hi,

The price for 2 pcs (pack in one carton box). If pick up and delivery is smooth, GDEX usually will take about 3-5 working days. Due to Friday is public holiday, they will resume back the delivery starts from Saturday on-wards.

Thanks for your comment to us.
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agne****************
30/Nov/2017
515 Product
[40479099] PAMICA Stainless Steel Laundry Drying Rack Double Layer Butterfly Foldable Cloth Hanger Cloth Dryer Lock
tien*************
25/Nov/2017
514 Product
Question
[23292509] PAMICA Molly Fabric Square Ottoman 14" Hi,
Is the buy 1 free 1 promotion still on? Thanks
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Answer
Hi Tracy,

Yes. the promotion still ON now. Thanks for your comment to us.
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jash*************
25/Nov/2017
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