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Ohhbeli

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Ohhbeli

Product Q&A

Product Q&A
No. Topic Q&A User/Date
67 Product
Question
[19979034] Carter's Short Sleeve Tee - 5 Pcs / Pack I already whatsapp your customer service on 14 April, and seen on 15 April but no reply. I called pos laju Klang yesterday (18 April) asked them if parcel is still with them but they said they returned to seller. And I whatsapp your customer service again yesterday yet not seen until now. Please I want to know the status of my parcel. Thank you.
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Answer
Hi dear, sorry we didn't receive any of your whatsapp msg, are u sure u whatsapp to correct number ? 011-35590988, or u can email us at cjmjenterprise@gmail.com for faster respond. Yes, we received the returned parcel due to you didn't collect from the post office within some period. Thank you
Answered Reportgo
rosn********************
19/Apr/2017
66 Product
Question
[19964614] High Quality Genie Bra 3pcs Set - Fast Shipping Helo ive already paid since Sunday, now its already Wednesday and ive received no news regarding my item whether it has been post out or what? Kindly repond. Thanks
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Answer
Hi dear, yes normally we will ship out within 1 day. i think poslaju already make delivery to you but no one at home / office to accept the parcel. May i know your order number so that i can check for you ? Thank you
Answered Reportgo
ojou***************
19/Apr/2017
65 Exchange
Question
[19964610] Japan Munafie Premium Quality Panty 1. Wrong color. I ordered one black, one light beige and one grey. But I received dark beige instead of grey.
2. Size not standardized. The dark beige pants size is also larger than the other two (though stated as all free size).
3. No Munafie logo. Also, the light beige pants don’t have the Munafie logo.
How can I return and exchange?
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Answer
Hi dear, sorry for the wrong colour as sometime it is the packaging staffs mistake. Yes the size is not standardized, all the munafie panty seller facing the same problem. Impossible without munafie logo, can u snap a photo and whatsapp me pls, 011-35590988, if munafie logo, we will fully refund and compensation with extra free gift will be giving to you. Thank you
Answered Reportgo
yeen**************
17/Apr/2017
64 Product
Question
[19964610] Japan Munafie Premium Quality Panty Hello seller, this panty can fit until how many kg weight? Is it for plus size? Thanks
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Answer
it's free size, up to XL size
Answered Reportgo
flfl**************
14/Apr/2017
63 Shipping
[19979034] Carter's Short Sleeve Tee - 5 Pcs / Pack Lock
rosn********************
13/Apr/2017
62 Product
[19979032] Carter's Short Pants - 5 Pcs / Pack Lock
apri*********************
03/Apr/2017
61 Product
Question
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Answer
Hi, Currently only left 90cm and 95cm, this size referring to the height of the children. TQ
Answered Reportgo
apri*********************
01/Apr/2017
60 Shipping
Question
[19979038] Carter's Comfy Pull-On Long Pants - 5 Pcs / Pack Hi,i made payment yesterday 13/03/17 around 12p.m but until now 14/3/17, 11a.m the status still ’payment complete’..when will u process my order.if possible,i want to get it by this week before saturday.thank you
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Answer
Yes, shipped. Thank u
Answered Reportgo
aime****************
14/Mar/2017
59 Product
[19964614] High Quality Genie Bra 3pcs Set - Fast Shipping Lock
jiay*******************
11/Mar/2017
58 Shipping
Question
[19964616] Bengkung Moden Postpartum Abdomen Belt 3 Pcs In 1 Set Order tonight. Can receive by tomorrow or Sunday morning? Just done my caesarean and need it asap. What shipping company you use?
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Answer
Hi, we will ship from Monday - Friday by Poslaju courier. Thank you
Answered Reportgo
casa*****************
03/Mar/2017
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