| 284 | Shipping | - Question
- Reportgo
- Answer
-
Hi Shirley, we had just contacted Poslaju and now pending for their reply. We are aware that you have not received your order, so not to worry, we will check and revert to you. Noted on the contact number given, as soon as Poslaju reply us, we will contact you. Answered Reportgo | lim-**************
10/Jul/2018 |
| 283 | Product | - Question
- Reportgo
- Answer
-
Hi, for this batch, the expiry date is July 2019 with the condition of proper storage and to be kept in fridge. Thanks Answered Reportgo | lsan***************
08/Jul/2018 |
| 282 | Product | - Question
- Reportgo
- Answer
-
Hi, please send the following details to nutty.lover@yahoo.com.my
1) Photo of the product
2) Photo of where the product is being stored
3) Please provide details of how it is being stored since the day of receipt of product
Thanks Answered Reportgo | kyli**************
02/Jul/2018 |
| 281 | Product | - Question
-
[17560464] Nutty Lover Premium Natural Black Raisin USA 2 x 500gram (1kg) Hi, the problem now is the raisin turn bad before the expired date. from here we suspect the expired date is not accurate. hence, this faulty information provided from you is a serious matter! Please refund us back the money or resend the product for COMPENSATION. otherwise we will lodge report Reportgo - Answer
-
Hi, please send the following details to nutty.lover@yahoo.com.my
1) Photo of the product
2) Photo of where the product is being stored
3) Please provide details of how it is being stored since the day of receipt of product
Thanks Answered Reportgo | kyli**************
02/Jul/2018 |
| 280 | Product | - Question
- Reportgo
- Answer
-
Hi, our walnut is not organic, it is normal natural non-GMO walnut. Thanks Answered Reportgo | shar********************
01/Jul/2018 |
| 279 | Product | - Question
- Reportgo
- Answer
-
Hi, kindly refer to the replied given to query of 201710222034622. Thanks Answered Reportgo | kyli**************
01/Jul/2018 |
| 278 | Product | - Question
- Reportgo
- Answer
-
Hi, as per checking in both 11street system and our internal system, we had verified that your order was delivered on 25th of October 2017.
Please note that any faulty good shall be lodged within 7 business day (please refer to "Exchange & Return Policy" section under the product itself). In your case, it was more than 8 months ago (October 2017 - June 2018), where we do not have any visibility of the product for such long, therefore, please be advised that in your query it is totally out of scope. Thanks Answered Reportgo | joaa*****************
01/Jul/2018 |
| 277 | Product | - Question
- Reportgo
- Answer
-
Hi, please provide your order number. Our customer representative will contact you based on the details. Thanks Answered Reportgo | even******************
29/Jun/2018 |
| 276 | Product | - Question
-
[15261613] Nutty Lover Premium Natural Raw Walnut USA 2 x 500gram (1kg) The quality of the nuts are fresh and great. But as per other reviews, seller must look into the seal packaging. My first order was 1kg walnuts and almonds, safely delivered. But second time order of 2 kg of walnuts and almonds, one of the walnuts seal was broken and walnuts all over the packaging. Reportgo - Answer
-
Hi, thanks for your feedback. We noted and apologize on the defected packaging. Answered Reportgo | ylee****************
27/Jun/2018 |
| 275 | Product | -
[15264709] Nutty Lover Premium Natural Raw Almond Nut USA 2 x 500gram (1kg) Lock | ylee****************
27/Jun/2018 |
