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Product Q&A

Product Q&A
No. Topic Q&A User/Date
1921 Product
Question
[59952958] Acer Swift 5 SF514-52T-59ZV 14 inch FHD IPS Touch Laptop Charcoal Blue How to download the invoice? I did confirm my purchased and i didn’t see any notification from my 11street acct regarding this. Can u pls guide me or can u just email directly to me?
Reportgo
Answer
Hi Good Day ! Once confirm purchase the order, there will be a column call tax invoice in your account. Thank you and please feel free to let us know if there is any further inquiries.
Answered Reportgo
radz*****************
27/Aug/2018
1920 Product
Question
[66482783] Asus Vivobook A510U-NEJ353T 15.6" FHD Laptop Gold (i5-8250U, 4GB, 1TB, MX150 2GB, W10 how come my window is in Chinese? How to change to English? And how to register for warranty?
Reportgo
Answer
Hi Good Day !It is mainly had select Chinese to be the language, will have to reset the whole PC only can change language ya. Warranty just download the tax invoice from 11street will do. Thank you and please feel free to let us know if there is any further inquiries.
Answered Reportgo
gans*****************
26/Aug/2018
1919 Product
Question
Reportgo
Answer
Dear Valued Customer, Yes you can self-collect the goods. Thank you and feel free to drop us a message if there is any further inquiries.
Answered Reportgo
josh******************
26/Aug/2018
1918 Product
Question
Reportgo
Answer
Hi Good Day ! RAM can be upgraded but SSD will have to check further ya. Thank you and please feel free to let us know if there is any further inquiries.
Answered Reportgo
josh******************
26/Aug/2018
1917 Product
[59734933] Dell Inspiron 13 5370-2041SG-W10 13.3 inch FHD Laptop Pink ( i5-8250U, 4GB, 128GB, Intel, W10H Lock
caca*****************
25/Aug/2018
1916 Product
Question
Reportgo
Answer
Dear Valued Customer, Yes this model has come with the backpack. Thank you and feel free to drop us a message if there is any further inquiries.
Answered Reportgo
ft_c**************
24/Aug/2018
1915 Product
Question
Reportgo
Answer
Dear Valued Customer, yes you can. Thank you and feel free to drop us a message if there is any further inquiries.
Answered Reportgo
love*****************
24/Aug/2018
1914 Product
[21833940] Asus Transformer Book T101H-AGR008T 10.1" 2-in-1 Laptop Green (Z8350, 2GB, 64GB, Intel, W10H Lock
xiny*************
24/Aug/2018
1913 Product
Question
[59952958] Acer Swift 5 SF514-52T-59ZV 14 inch FHD IPS Touch Laptop Charcoal Blue Hi NBP.. i still didn’t received any invoice from ur side regarding my purchased. PLS send it to me asap. Tq
Reportgo
Answer
Dear Valued Customer, you can download the tax invoice from your account once you are confirm received it. Thank you and feel free to drop us a message if there is any further inquiries.
Answered Reportgo
radz*****************
22/Aug/2018
1912 Product
[59735056] Dell Inspiron 13 5370-25422G-W10 13.3 inch FHD Laptop Pink Lock
etet************
21/Aug/2018
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