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Hi Alice, thanks for contacting us . Let me explain the status to you, we receive your order on 1/1/17(sunday) and my company start work on tuesday (3/7/17) due to holiday. We contacted 11street partner Taqbin courier service for picku upon 3/1/17 but until today also nobody come to pick up from us. We have been follow up everyday. this morning we also called for pick up, so we will update to you once your item already pick up. We will contact you personally . My contact is 012 3500 980 fatihah. Answered Reportgo | alic******************** 07/Jan/2017 |