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Product Q&A

Product Q&A
No. Topic Q&A User/Date
67 Product
Question
[15493952] company closed down Hi. I had the Microsoft Office 2016 installed in Windows 7 & everything works perfectly fine. But after I install my laptop to Windows 10, I am required to re-key-in the product key. I encountered an error that says the product cannot be activated because the product key is not valid.
Reportgo
Answer
Hi, please contact us at 01128008205 to let us know more details about your problem. We will assist you with the installation and solve your problem. :)
Answered Reportgo
monk******************
11/Aug/2016
66 Product
Question
[18901729] company closed down Dear Seller, May I know is it a yearly or lifetime license? Please advise. TQ.
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Answer
Hi, it is a lifetime license.
Answered Reportgo
jleo***************
11/Aug/2016
65 Product
Question
[15493952] company closed down Must I on the internet connection while installing the Microsoft
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Answer
No, you can install it offline after downloaded the installer
Answered Reportgo
patr******************
08/Aug/2016
64 Product
Question
[15493952] company closed down Can i reinstall and use the activation key again after i format my laptop?
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Answer
Yes. You can use back the same activation key after format your laptop.
Answered Reportgo
siio*******************************
08/Aug/2016
63 Product
Question
[15493952] company closed down 1. Difference btw Ms Office Pro 2016 and Office 365.
2. Will able to update for the latest version?
3. Comes with Outlook?
Thanks
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Answer
1.) Microsoft office 2016 pro plus no need subscripts yearly but office 365 needs to renew yearly
2.) Yes. It is able to update online
3.) Yes. It includes word, excel, powerpoint, oneNote, outlook, publisher and access
Answered Reportgo
pheh************
04/Aug/2016
62 Product
Question
Reportgo
Answer
Yes, it is original. It can perform update online.
Answered Reportgo
edwi**************
01/Aug/2016
61 Product
Question
[15910637] company closed down I have a pre-installed office 2013 trial, can I just key in product key and use it? Whats the difference between yours and full price version?
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Answer
If your trial version is microsoft office 2013 pro plus (retail version), then you can just key in the product key. The box version has license sticker which is suitable for office usage. Our product does not come with license sticker, only product key and download link.
Answered Reportgo
mouk******************
28/Jul/2016
60 Product
Question
[15493952] company closed down I bought PC from dell which already come with ms office trial, do I need to uninstall it then only install the ms office from u? The license is consider single license or volume license?
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Answer
If your trial version is microsoft office 2016 pro plus then no need uninstall it. If not then you need to uninstall it and download from the link i provide to you. This is single retail license. :)
Answered Reportgo
wpli*************
23/Jul/2016
59 Product
Question
[15493952] company closed down Is this the original product?
How can I check whether it is original?
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Answer
Yes. You can download it through office website. :)
Answered Reportgo
guhd*************
23/Jul/2016
58 Product
Question
[15493952] company closed down Is this the original product?
How can I check whether it is original?
Reportgo
Answer
Yes. You can download it through office website. :)
Answered Reportgo
guhd*************
23/Jul/2016
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