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Product Q&A

Product Q&A
No. Topic Q&A User/Date
21 Product
Question
[6727894] MIYOME Multi Repair Essence / MIYOME 多重功能晚霜 Purchased in August, received the product stated manufactured date Jul 15 and expired date One Year from the manufactured date (Jul 16). It is old and already expired product.
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Answer
Dear customer, we never keep stock more than 2 weeks. The printed date is manufacturer date. The product can last for 1 year.
Answered Reportgo
mand************
16/Sep/2016
20 Shipping
[6727894] MIYOME Multi Repair Essence / MIYOME 多重功能晚霜 Lock
wiwi***************
06/Sep/2016
19 Product
[6727894] MIYOME Multi Repair Essence / MIYOME 多重功能晚霜 Lock
boey******************
29/Aug/2016
18 Product
Question
[6727894] MIYOME Multi Repair Essence / MIYOME 多重功能晚霜 can use during pregnant? is it natural product?
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Answer
Dear customer, we advice pregnant women do not use any skin care products during pregnancy.
Answered Reportgo
cnmo***************
25/Aug/2016
17 Product
Question
[16479810] Baby Kid Inflatable Bathtub / 1.3M 3 Layer Bathtub Swimming Pool / Baby Kid Bath Toys My track no 201608131534043 and receive the product 16 or 17 August but today I checked product not seal properly so water inside bathtub decrease very fast.I already take the picture of this product but dont know how to contact the seller.please help to solve this problem faster coz my baby really love play in this bathtub but today he’s crying because dont have water inside this bathtub.
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Answer
Dear sister, we will send a new bathtub today so that your baby can continue enjoy bathing very much.
Answered Reportgo
phil***************
24/Aug/2016
16 Product
Question
[16479810] Baby Kid Inflatable Bathtub / 1.3M 3 Layer Bathtub Swimming Pool / Baby Kid Bath Toys Few days ago water in the bathtub decrease(I tought my baby pat/play the water)but today water inside bathtub decrease very fast so I checked found the bathtub not seal properly(factory) so how can I change this product ’not seal properly’.I already ask 11street about this matter but still no reply from the seller.I hope that I can contact seller and change for new one very soon.(really need this product)
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Answer
Dear sister, we will send a new bathtub today so that your baby can continue enjoy bathing very much.
Answered Reportgo
phil***************
24/Aug/2016
15 Product
[6727894] MIYOME Multi Repair Essence / MIYOME 多重功能晚霜 Lock
ngsw****************
22/Aug/2016
14 Product
Question
[16479810] Baby Kid Inflatable Bathtub / 1.3M 3 Layer Bathtub Swimming Pool / Baby Kid Bath Toys My baby chocking because he put the duck inside his mouth.the size is too small can put inside mouth easily.should choose carefully before put product on sale.how your company will take respondibility if something happens to my son?
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Answer
Dear customer, we are sorry about that the incident. And we will advice our buyers not to allow children below 2 years old to play it and must have parental guidance when playing.
Answered Reportgo
phil***************
16/Aug/2016
13 Product
[6727894] MIYOME Multi Repair Essence / MIYOME 多重功能晚霜 Lock
samy*******************
09/Aug/2016
12 Product
[6727894] MIYOME Multi Repair Essence / MIYOME 多重功能晚霜 Lock
Cath*********************
19/Jul/2016
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