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Product Q&A

Product Q&A
No. Topic Q&A User/Date
33 Product
[0]  Lock
raym*****************
05/Oct/2017
32   This post was hidden by the Seller. dzsh**************
09/Apr/2017
31 Exchange
Question
[20822130] EGM Canvas Sneaker EGM6272 Navy Already send all the documents to the above email address are provided, but can’t accept the long resend! Bcoz that is not my fault y still need me to wait so long! That’s also unfair for me!!
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Answer
Tracking number EN 29393 6083MY Pos Laju, your return shipping fee will be refund, after received the wrong item. thanks
Answered Reportgo
Suec*******************
24/Oct/2016
30 Exchange
Question
[20822130] EGM Canvas Sneaker EGM6272 Navy Hi, I will return back the shoes for you on tomorrow, and may I know when I can get back my right leg size 42??so the postage fee is bear by yours?? How can I claim back??
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Answer
please send us your bank, bank acc. & acc. no to midzoneonlinestore@gmail.com, attach with the postage slip with postage fee, once we receive the return item, we will direct refund to your bank acc and resend the product size 42 right leg.
sorry for inconvenience to you, our stock department have to receive the wrong size item first, and then we can exchange and free shipping the correct item to you. thanks
Answered Reportgo
Suec*******************
23/Oct/2016
29 Return/Cancellation
Question
[20822130] EGM Canvas Sneaker EGM6272 Navy Ya, I order Size 41, but since now u r sending wrong for 1 42, 1 is 43, so now I don’t want too troublesome so jz exchange of 1 right leg is enough, so now u jz send me back the size 42 for right leg is okay already...so I also will send back the wrong one for size 43 right leg for u, but is without boxes ya..is that ok??
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Answer
ok
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Suec*******************
23/Oct/2016
28 Return/Cancellation
Question
[20822130] EGM Canvas Sneaker EGM6272 Navy Can I jz exchange for only 1pc of the right leg of shoes?? And u also jz courier back the only 1pc of shoes for me enough? No need return for all? Bcoz only 1pc sending wrong..so no need so troublesome
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Answer
"Not satisfied about the service!! Bcoz of sending me wrong size of the shoes!! The badly is 2 pcs different size, so totally can't wear!! 1pc size 42 & 1pc is Size 43!! Some more my order is size 41, so totally is different things v my order!! Disappointed for the service!!"

previous message, your order is size 41, but you received 1 pc 42, another with 43, but now you want to exchange one right leg, may i know the size you really want?
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Suec*******************
23/Oct/2016
27 Product
Question
[20822130] EGM Canvas Sneaker EGM6272 Navy Not satisfied about the service!! Bcoz of sending me wrong size of the shoes!! The badly is 2 pcs different size, so totally can’t wear!! 1pc size 42 & 1pc is Size 43!! Some more my order is size 41, so totally is different things v my order!! Disappointed for the service!!
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Answer
sorry about this, our staff fail to check inside the product, can you return the item to us, so we return the correct item to you thanks.
so sorry about this case, that our factory did this kind of fault.

Yap@midzone
No 41 & 42 Jalan SK3/8
Seri Kembangan Selangor
43300 Malaysia.
Answered Reportgo
Suec*******************
22/Oct/2016
26 Shipping
Question
[20822130] EGM Canvas Sneaker EGM6272 Navy Hi,payments done oh...may I know when can get??
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Answer
received item ady?
according the tracking was delivered
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Suec*******************
18/Oct/2016
25 Product
Question
[20822130] EGM Canvas Sneaker EGM6272 Navy Hi Size 41 still available right??
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Answer
yes done shipping
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Suec*******************
18/Oct/2016
24 Shipping
Question
[20822130] EGM Canvas Sneaker EGM6272 Navy Hi, it’s ready stock?? Today order when can received??
Reportgo
Answer
size you want? and your shipping address, city area faster, if kampang or far away from city, will be late abit
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Suec*******************
17/Oct/2016
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