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Product Q&A

Product Q&A
No. Topic Q&A User/Date
14 Product
[42853393] [MY Original] REDMI 4X 3GB RAM/32GB ROM - 1 Year Mi Malaysia Warranty Lock
saif*******************
12/Aug/2017
13 Return/Cancellation
Question
[42853393] [MY Original] REDMI 4X 3GB RAM/32GB ROM - 1 Year Mi Malaysia Warranty I just make a request for order cancellation after payment made within 5 minutes because i thought it’s a redmi note 4. May i know when can i receive my refund payment. Kindly advise. Tqvm
Reportgo
Answer
Please check further with 11street customer service hotline on this issue. Payment processing was done by 11street. We as merchant, the payment has not wired through to us yet.
Answered Reportgo
cjtu**************
12/Aug/2017
12 Exchange
Question
[42856192] [MY Original] Mi Band Pulse- 1 Year Mi Malaysia Warranty Hi, I just receive it today but I plugin to charger the battery. It doesn’t seem working. No light turn on the device.

Please advise on exchange.

Tq
Reportgo
Answer
For more information, please contact Customer Support at 03 2720 0000 or email to hello@11street.my.
Answered Reportgo
lai_*******************
11/Aug/2017
11 Product
Question
Reportgo
Answer
Yes, there is a hotspot feature included in the settings.
Answered Reportgo
polo**************
09/Aug/2017
10 Shipping
Question
[42853393] [MY Original] REDMI 4X 3GB RAM/32GB ROM - 1 Year Mi Malaysia Warranty My address with poscode 31920, what is the ETA for the phone if i order today ya?
Reportgo
Answer
Normal shipping will be 3 working days.
Answered Reportgo
thit******************
06/Aug/2017
9 Product
Question
Reportgo
Answer
We do not have any free gift bundle in this launch.
Answered Reportgo
coce**************
05/Aug/2017
8 Product
Question
Reportgo
Answer
We do not have any indication from XiaoMi on the 128GB variant launch yet. The only global ROM for Mi 6 at the moment is the 64GB version.
Answered Reportgo
ss.o****************
05/Aug/2017
7 Shipping
Question
[42853393] [MY Original] REDMI 4X 3GB RAM/32GB ROM - 1 Year Mi Malaysia Warranty Kindly update the tracking number for Order No.:201707258122042. Thank you.
Reportgo
Answer
Hi Lee, this is a open Q&A channel. Please login to your profile to view your order details. Thank you for your support.
Answered Reportgo
leeb************
31/Jul/2017
6 Product
Question
Reportgo
Answer
Hi, both Redmi 4X and Note 4 utilizing the same LTE bands.

Redmi Note 4 supports VoLTE while 4X doesn't support VoLTE (voice over LTE).

Technically, Redmi Note 4 is a larger phone with 5.5" screen while 4X is only a 5.0" phone. Redmi Note 4 has the advantage over Redmi 4X in terms of processor specification.

Hope this helps.
Answered Reportgo
kal_***************
29/Jul/2017
5 Product
Question
Reportgo
Answer
Yes, official XiaoMi Malaysia warranty from Malaysia Authorized Distributor.
Answered Reportgo
hsy9*************
29/Jul/2017
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