| 17 | Return/Cancellation | - Question
- Reportgo
- Answer
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Hi, kindly contact 11street on this as your order has been confirmed and preparing for shipment. Thank you. Answered Reportgo | carm******************
04/Nov/2015 |
| 16 | Product | - Question
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[1316398] TRAVEL TRACE Foldable Washbasin i understand that you will delayed delivery the item to me, however i can’t accept the reason because if the items are sold out and you require some time to restock the item, you shall put a note to potential buyer state that the particular item is sold out, takes some time to restock and may delayed delivery. Right now, i need the item urgently before the coming long holiday, the item that i ordered is travel washbasin in maroon color, no matter what color of the item that you have, you can send me the item in random color as long as i want the item to be delivered to me within this week. Please do not hesitate to email me directly for further clarification. Reportgo - Answer
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Hi, please drop an email to hello.kidsforte@gmail.com for further assistance. Thank you :) Answered Reportgo | ylf1********************
04/Nov/2015 |
| 15 | | This post was hidden by the Seller. | ylf1********************
03/Nov/2015 |
| 14 | | This post was hidden by the Seller. | ylf1********************
03/Nov/2015 |
| 13 | Return/Cancellation | - Question
- Reportgo
| carm******************
02/Nov/2015 |
| 12 | Return/Cancellation | - Question
- Reportgo
- Answer
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Hi customer, please take note confirmed order cannot be cancelled as shipment has been prepared. Credit is refunded by 11street not us. Thank you. Answered Reportgo | carm******************
02/Nov/2015 |
| 11 | Shipping | - Question
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[1316398] TRAVEL TRACE Foldable Washbasin Can exchange another design n color since shipment delay? I need it urgently by 13 Nov 2015. Please send me Camouflage Pink since you have no stock for Camouflage Blue. If both no stock please send me Maroon color and refund me the price difference for the 2 units. Thank you~ Reportgo - Answer
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Dear customer, it should be no problem to receive by your due date. Kindly keep an eye on your order status one of these days. Thanks for your support :) Answered Reportgo | zax_***************
02/Nov/2015 |
| 10 | Return/Cancellation | - Question
- Reportgo
- Answer
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Thank you for your enquiry. First of all, confirmed order cannot be cancelled as shipment is already prepared. Second, credit is refunded by 11street not us. It has to be fair when a comment is put up saying we didn't refund the credit. Thank you for your understanding. Answered Reportgo | carm******************
01/Nov/2015 |
| 9 | Product | - Question
- Reportgo
- Answer
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Hi, our warehouse is located at Kepong. However, our items are strictly delivered via courier service. Thank you :) Answered Reportgo | rizy*********************
27/Oct/2015 |
| 8 | Product | - Question
- Reportgo
- Answer
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Hi, red is still available. Kindly make order in another product page. Thank you :) Answered Reportgo | bian**********************
08/Oct/2015 |
