72 | Shipping | - Question
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Dear buyer, apologies for the inconveniences, We will reship the missing product and update on the shipment. Regards Answered Reportgo | choo*************** 26/Jul/2019 |
71 | Shipping | - Question
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Apologies for the inconveniences, The product was lost in transit, So we are processing for refund. Regards Answered Reportgo | choo*************** 26/Jul/2019 |
70 | Shipping | - Question
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Dear Buyer, Can you please provide us your order number to assist you better and ease. Regards Answered Reportgo | de.v**************** 26/Jul/2019 |
69 | Product | - Question
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Dear Buyer, As we found, the product is a defective one in QC, we are making arrangements to ship out the new product. Will try to update you with the shipping details soon. Thank you for your understanding. Regards Answered Reportgo | beny**************** 24/Jul/2019 |
68 | Product | - Question
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Dear Buyer, This is not compatible with other meters and only with Accu Check 100 Diabetes Glucose Test Strips Regards Answered Reportgo | weec***************** 19/Jul/2019 |
67 | Exchange | - Question
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Dear Buyer, We have notified to the concerned Department Head to take urgent and special care to expedite the process. We will keep you posted with further updates. Regards Answered Reportgo | wong************** 10/Jul/2019 |
66 | Exchange | - Question
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Dear Buyer, As per our business policy, replacement will be within 7 days only. This is one month gone. Hence, we will not be in a position to replace. Thanks for your kind co-operation till then. Regards Answered Reportgo | wong************** 09/Jul/2019 |
65 | Product | - Question
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Dear Buyer, Thanks for reaching us. Yes it is the same Accuchek Instant strip. The product is very much available. Hope to see your order soon, Regards Answered Reportgo | hair***************** 01/Jul/2019 |
64 | Product | - Question
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Dear Buyer, Kindly contact our Customer care, for the error shown in the product and kindly get back to us on the same. As the product has to undergo customs, sometimes they might open the package. We accept returns only if the product is damaged and faulty. Thanks for your understanding. Regards Answered Reportgo | sure******************** 27/Jun/2019 |
63 | Product | - Question
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Dear buyer, We are making arrangements, in the way it wont affect any of the content. Our packaging and delivery process is taken care as it is medical product. Rest assured, please place an order, will receive completely safe. Regards Answered Reportgo | ravi***************** 25/Jun/2019 |