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Joona Fashion

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Product Q&A

Product Q&A
No. Topic Q&A User/Date
392 Product
Question
[16164351] [108 STYLE]Sofa Cover Anti Mites 1 2 3 4 Seater L Shape Couch Lounge Universal Elastic Sofa Shield I order on 21 may.. But until now no tracking show up... How long did i will receive the item... Hopefully before raya.... Please...
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Answer
dear , ur parcel will reached to you by 6/6 - 8/6 .
Answered Reportgo
shuh***************
28/May/2018
391 Product
Question
[18000973] Women(50 Style Caged Bra)No Wire Crop Tank Top Lace Seamless Tube Sleep Sport Bra Sexy Lingerie Wear I ordered black color type W but received white color. How can I change？
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Answer
Dear ,apologize for the inconvinence caused to you .i think our store out of stock with black colour , we unable to proceed exchange , kindly return the parcel to us and we will proceed refund to you.
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yunr**************
21/May/2018
390 Return/Cancellation
Question
[49674122] 10-0076 Women Tee Plus Size Cotton T-Shirt Casual T-shirt Tank Top Women Top Shirt(Pink,Black,White) I can accept delay of delivery, but i cannot accept you provide Fake tracking. You are cheating doing that!!!
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Answer
dear , apologize for the inconvinence caused to you . We key in the tracking no is because we confirmed date ship out to customer which is date provided from our international shipping provider . BUT due to bulan ramadhan reason given from them said that need delayed for another 1week , we also no choice have to scholded frm customer . We have ready stock now but the design and the size you order which is sold out .Only available with small size . Really apologize for the inconvinence caused to u.
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lind******************
18/May/2018
389   This post was hidden by the Seller. lind******************
18/May/2018
388   This post was hidden by the Seller. lind******************
18/May/2018
387   This post was hidden by the Seller. lind******************
18/May/2018
386   This post was hidden by the Seller. lind******************
18/May/2018
385   This post was hidden by the Seller. lind******************
18/May/2018
384   This post was hidden by the Seller. lind******************
18/May/2018
383   This post was hidden by the Seller. lind******************
18/May/2018
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